Director of Product - Platform & Payments at ActBlue (Remote)

| Remote
Sorry, this job was removed at 11:11 a.m. (EST) on Monday, December 19, 2022
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Director of Product - Platform & Payments

Remote 

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.


THE OPPORTUNITY:

The Director of Product for Platform & Payments, reporting to the VP of Product,  will lead a team that works closely with engineering, technical operations, business teams, and partner organizations to drive programs that enable ActBlue’s platform and payments infrastructure. You will join a diverse and talented team of product managers, engineers, designers, and researchers who work collaboratively to tackle challenging issues at scale.

You will lead the product platform vision, strategy, and roadmap, and partner with your engineering and operations peers to ensure we’re building secure, scalable infrastructure, integrations, and solutions to support our rapidly growing user base. You will be responsible for identifying gaps and priorities for the platform, driving impact where there are complex cross-functional dependencies, and recognizing opportunities for business and technology solutions that help us empower small-dollar donors. 


WHAT YOU WILL DO:

  • Define and drive the overall platform product strategy and roadmap in support of ActBlue’s digital ecosystem, including integrations with 3rd party tools, payment processors, and data partners, as well as internal tools to support these platforms.
  • Understand the payments processing and partner landscape, identify new partnership opportunities and act as a primary contact and decision maker for partnership agreements.
  • Define and be accountable to goals and KPIs for the platform in order to measure its success.
  • Directly manage a small but mighty team of product managers. Collaborate with the VP of Product and partners in engineering and operations leadership on organizational design and recruiting and onboarding new hires.

WHAT YOU BRING:

  • You have led geographically distributed, cross-functional teams through the process of creating, shipping, and evolving complex data and/or payments-focused platforms or API-enabled products through scale
  • You are familiar with payment processing ecosystems, including technology, security, privacy, and regulatory considerations involving customer data and payment information. 
  • You are a manager who invests in your people, and you take pride in your ability to leverage your team’s strengths, recruit great talent, develop individual product managers, and build cohesive, collaborative, and empowered teams, enabling them to do the best work of their careers.
  • You are a strategic systems thinker with a pragmatic and adaptable approach to product management. You apply best practices, but are always on the lookout for new approaches to try; you know when to build a quick and dirty experiment and when to build at scale, and you know when to push to look at more data and when to just make a call.
  • You’re a compelling presenter with strong listening, persuasion, and facilitation skills, whether you’re talking to our payment partners, hashing through the details of technical tradeoffs, or communicating to leadership. You know when to adjust your focus, vocabulary, and level of detail according to the audience and the goal of the conversation.
  • You are dedicated to removing ambiguity and adding clarity in every interaction, you understand that saying “no” is far more powerful than saying “yes”, and you continually focus your team’s goals, roadmap and priorities on the strategic context and the customer problems we’re trying to solve.
  • You’re outcome-oriented, build respect and strong relationships, and see conflict as something to be explored and resolved rather than avoided. You’re comfortable delivering and accepting bad news, pushing outside your comfort zone, and having hard conversations to get to a better outcome.
  • You thrive in an environment with engaged – and sometimes very opinionated – teammates. You’re dedicated to fostering a collaborative and inclusive work environment, and don’t just welcome, but center and amplify, backgrounds and points of view that differ from yours.
  • You have a solid understanding of the tools of the trade and technologies used, but you aren’t afraid to dive in to expand your understanding, whether it’s technical architecture, obscure campaign finance regulations, or political jargon – and you’re comfortable asking questions to fill in gaps in your knowledge.
  • You care about progressive causes and politics and want to spend your time making a meaningful impact by doing what you do best.

LOCATION AND COMPENSATION: 

This posting is for a full-time, remote, salaried position. ActBlue is currently authorized to support remote work employees in California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., and Wisconsin. 


Salary Range: $213,000 - $271,000, depending on experience.


BENEFITS:

  • Flexible work schedules and an unlimited time-off policy
  • Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
  • Automatic 2% 401K contribution, plus up to 6% match
  • Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
  • Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
  • Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

INCLUSION STATEMENT:

Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. 

ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.


*ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address. 

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

Our offices are located in Davis Square, off of the Davis MBTA Red line stop. Our offices are located near many restaurants, bars, and coffee shops!

An Insider's view of ActBlue

How would you describe the company’s work-life balance?

ActBlue has incredible work life balance! Unlimited PTO is a lifesaver. I organize outside of work for local elections, mutual aid, & direct action, and sometimes that happens during the workday. Having sufficient time to rest also helps me be more motivated & enjoy work. The culture treats PTO with respect & no one is guilted for taking time off.

Crystal

Data Engineer

What projects are you most excited about?

Our team is in the beginning stages of a Roles and Permissions overhaul for our Campaign and Non-Profit users. We will be adding the ability for these entities to grant varying access levels for different users. We hope this will allow for more users to be added to the platform, while keeping their data secure.

Nate

Senior Software Engineer

How has your career grown since starting at the company?

When I first started at ActBlue in 2019, I didn’t write any code. Thanks to the supportive, mentorship-focused approach within the organization, I was given the space to learn and grow my engineering skill set. I paired regularly with my peers, did coursework, and was empowered to take on projects outside of my comfort zone.

Alli

Senior Product Designer

How do you empower your team to be more creative?

Fostering creativity starts with trust. I think innovation comes when we give individuals the autonomy to solve problems, not just build prescribed solutions. Our team collaborates early and often, empowers individuals to understand the why instead of just the what, and encourages risk through a culture of learning through iteration.

Ani

Senior Engineering Manager

What are some things you learned at the company?

As a more "seasoned" member of ActBlue, I appreciate the company's commitment to Diversity and Inclusion. I learn something new almost every single day. Working here is helping me be a better person.

Martin

Engineering Manager, DevOps

What are ActBlue Perks + Benefits

ActBlue Benefits Overview

ActBlue offers generous, competitive compensation, and provides fully paid and trans-inclusive health, dental, and vision insurance and an employer-sponsored 401k contribution plan. ActBlue will also provide the technology and hardware needed to do the job.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
100% employer paid dental insurance
Vision Benefits
100% employer paid vision insurance
Health Insurance Benefits
100% employer paid health insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Up to 6% matching and baseline 2% employer contribution
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
12 weeks plus 4 weeks flex time, and an additional week for every year employed.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Continuing Education stipend
All employees are given a $2500 professional development budget annually
Customized development tracks

Additional Perks + Benefits

All employees get a $50 a month subscription to Snack Magic, a snack delivery service!

More Jobs at ActBlue

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
View ActBlue's full profileSee more ActBlue jobs