Director of Product - Platform & Payments

Remote 

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY:

The Director of Product for Platform & Payments, reporting to the VP of Product,  will lead a team that works closely with engineering, technical operations, business teams, and partner organizations to drive programs that enable ActBlue’s platform and payments infrastructure. You will join a diverse and talented team of product managers, engineers, designers, and researchers who work collaboratively to tackle challenging issues at scale.

You will lead the product platform vision, strategy, and roadmap, and partner with your engineering and operations peers to ensure we’re building secure, scalable infrastructure, integrations, and solutions to support our rapidly growing user base. You will be responsible for identifying gaps and priorities for the platform, driving impact where there are complex cross-functional dependencies, and recognizing opportunities for business and technology solutions that help us empower small-dollar donors. 

WHAT YOU WILL DO:

• Define and drive the overall platform product strategy and roadmap in support of ActBlue’s digital ecosystem, including integrations with 3rd party tools, payment processors, and data partners, as well as internal tools to support these platforms.
• Understand the payments processing and partner landscape, identify new partnership opportunities and act as a primary contact and decision maker for partnership agreements.
• Define and be accountable to goals and KPIs for the platform in order to measure its success.
• Directly manage a small but mighty team of product managers. Collaborate with the VP of Product and partners in engineering and operations leadership on organizational design and recruiting and onboarding new hires.
  

WHAT YOU BRING:

• You have led geographically distributed, cross-functional teams through the process of creating, shipping, and evolving complex data and/or payments-focused platforms or API-enabled products through scale
• You are familiar with payment processing ecosystems, including technology, security, privacy, and regulatory considerations involving customer data and payment information. 
• You are a manager who invests in your people, and you take pride in your ability to leverage your team’s strengths, recruit great talent, develop individual product managers, and build cohesive, collaborative, and empowered teams, enabling them to do the best work of their careers.
• You are a strategic systems thinker with a pragmatic and adaptable approach to product management. You apply best practices, but are always on the lookout for new approaches to try; you know when to build a quick and dirty experiment and when to build at scale, and you know when to push to look at more data and when to just make a call.
• You’re a compelling presenter with strong listening, persuasion, and facilitation skills, whether you’re talking to our payment partners, hashing through the details of technical tradeoffs, or communicating to leadership. You know when to adjust your focus, vocabulary, and level of detail according to the audience and the goal of the conversation.
• You are dedicated to removing ambiguity and adding clarity in every interaction, you understand that saying “no” is far more powerful than saying “yes”, and you continually focus your team’s goals, roadmap and priorities on the strategic context and the customer problems we’re trying to solve.
• You’re outcome-oriented, build respect and strong relationships, and see conflict as something to be explored and resolved rather than avoided. You’re comfortable delivering and accepting bad news, pushing outside your comfort zone, and having hard conversations to get to a better outcome.
• You thrive in an environment with engaged – and sometimes very opinionated – teammates. You’re dedicated to fostering a collaborative and inclusive work environment, and don’t just welcome, but center and amplify, backgrounds and points of view that differ from yours.
• You have a solid understanding of the tools of the trade and technologies used, but you aren’t afraid to dive in to expand your understanding, whether it’s technical architecture, obscure campaign finance regulations, or political jargon – and you’re comfortable asking questions to fill in gaps in your knowledge.
• You care about progressive causes and politics and want to spend your time making a meaningful impact by doing what you do best.

LOCATION AND COMPENSATION: 

This posting is for a full-time, remote, salaried position. ActBlue is currently authorized to support remote work employees in California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., and Wisconsin. 

Salary Range: $213,000 - $271,000, depending on experience.

BENEFITS:

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
• Automatic 2% 401K contribution, plus up to 6% match
• Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

INCLUSION STATEMENT:

Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. 

ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.