Director, Product Management

| Greater Boston Area
Wellframe helps healthcare organizations support every aspect of health beyond the four walls of care delivery. We provide care transformation services, a patented engagement platform, clinical programs that support the clinical and social determinants of health, and rigorous measurement.
Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.
Team & Role Overview:
The product team at Wellframe is responsible for understanding our market, clients, and the various users of our platform. In this context, our goal is to provide a supportive experience to patients, connecting them with client care team members, establishing a cycle of engagement that improves outcomes and the experience of interacting with the healthcare system. The product team is responsible for the vision, strategy and daily management of our product. Our product has both web and mobile applications, is used by patients, health plan care team and support staff, providers, and our own internal staff who are responsible for content creation and delivery of services directly to patients. We work throughout a product lifecycle that is Agile, Lean, and both highly design and data-driven.
We’re looking for a Director of Product Management with experience managing successful product teams and SaaS products in an enterprise customer context. Ideal candidates will bring strong leadership, and the ability to collaborate across the organization, while possessing both the humility and tenacity to roll up their sleeves and dive into the details when the situation demands it. Help our team deliver continuous improvements that drive client and patient value, and contributing to a rapidly growing Wellframe business.

Responsibilities:

  • Partner with VP, Product and other senior leaders to ensure our product vision and strategy align with company goals
  • Recruit / lead / develop a growing team of product managers
  • Establish product, team and individual goals
  • Oversee and manage the product development lifecycle from research through launch
  • Suggest and implement process improvements that improve overall cycle time and team satisfaction
  • Balance staff assignments
  • Persist and mature a culture of build / measure / learn
  • Ensure ongoing investment of product capacity to research (market, competitive, analytic, client, user)
  • Partner with Engineering on the product roadmap
  • Cultivate cross-functional relationships
  • Inspire, lead, and influence within and across teams
  • Clearly communicate product plans and results cross-functionality
  • Own alpha / beta programs
  • Manage vendor partnerships

Our Ideal Candidate:

  • B.S. or M.S. degree in Business, Information Systems, Computer Science, or closely related field of study.
  • 10+ years of product management experience; industry certification preferred
  • 5+ years’ experience successfully leading and growing teams
  • Experience with Agile / Scrum, Lean
  • Deep knowledge of payers, providers, and the health care landscape preferred
  • A passion for health, health care, and innovation
  • Strong leadership, pragmatism, problem-solving, collaboration and communication skills
  • Ability to deal with ambiguity and rapidly changing environments
  • Must be Boston-based or willing to relocate
  • Must be willing to travel 5-10%

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • SparkFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Located in the Seaport, we are a short walk from South Station and surrounded by great lunch spots and coffee shops.

An Insider's view of Wellframe

What are some social events your company does?

Wellframe’s social events go beyond the regular happy hours (which we also do). Earlier this week, my team went bowling; with the Women of Wellframe group, we watched Ocean’s 8 together and have a potluck picnic coming up; and later this summer, we’ll all indulge in a beach day. It’s all made me feel a part of the company even as a new member.

Fabiola

Client Operations Associate

What's the biggest problem your team is solving?

Wellframe's engineering team is passionate about blending data, cutting edge technologies and security to build products that have a direct positive impact on patients' quality of life. To that end, we are currently designing the next generation of our architecture while expanding our infrastructure.

Mohammad

VP, Engineering

How has your career grown since starting at the company?

Since I joined Wellframe my career has taken shape, growing from a broad interest in healthcare to embracing a mission-driven path to build technology to help patients. This team has encouraged my growth at every turn, supported my transition from Client Services to Product, and enabled me to dive fully into solving challenging problems.

Eleanor

Product Marketing Manager

What is your vision for the company?

We see an opportunity over the coming years to work with more and more organizations that allow us to impact more patients more profoundly, and so we are investing a lot to not only grow commercially and bring on more clients and new partnerships, but to take on more ownership over helping our partners engage more with their patients or members.

Jake

President & CEO, Co-Founder

What makes someone successful on your team?

Tenacity: We go the extra mile to make our partners successful and inspire each other with our thirst for excellence.
Collaboration: We work constructively across disciplines to solve hard problems together.
Humility: We are never finished learning and growing, and we value the perspective and experiences of those around us.

Evan

Director of Talent

What are Wellframe Perks + Benefits

Wellframe Benefits Overview

Wellframe recognizes that an employee benefits program is necessary for the health and well-being of our employees and their families. We are pleased to offer our employees one of the most competitive and comprehensive benefits packages in the industry.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Twice a week in-office lunches
Happy Hours
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