Director of Product Management - Data Platforms

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Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.
Why This Role Is Important To Arcadia
Arcadia is in the business of the cutting edge of healthcare data technology - handling records for hundreds of millions of patients and enabling advanced analytics and realtime workflows to improve patient care and transform the US healthcare industry.
Our success depends on scalable data plaforms and investments to keep us years ahead of healthcare innovation. The Product Director of Data Platforms is responsible for design, plan and execution of furthering our leadership in heathcare data, and enabling scale to handle the exponentially growing needs of tomorrow's patients.
What Success Looks Like
In 3 months- Developing a deep understanding of our platform, application suite, our market, and our customers to inform strategic planning on the next wave of healthcare data platform innovation- Getting acquainted with your team of highly motivated and talented group of product managers and analysts. Understand their development methodologies and support incremental improvements- Supporting the recruiting, hiring and onboarding of more engineering and product talent to realize your vision- Collaborating with peers in Analytics and Care Suite spaces to build holistic vision of the Arcadia platform
In 6 months- Delivering a 24mon. strategic roadmap for the product area, including strategy for microservice architecture, and use it to inform adjustments to your teams individual product roadmaps- Widely recognized as a SME and innovative leader by both customers and peers internally- Establishing proactive market/customer engagement program and user groups for your product space
In 12 months- Delivering major cross-product releases into the market- High and improving platform success scores, including customer satisfaction, revenue growth and margin attainment- Demonstrating improvements in margin attainment with higher-efficiency platform and lower support/implementation costs
What You'll Be Doing

    • Reporting to Chief Product Officer and joining a talented team of Product experts, you will drive the strategic vision of Arcadia's leading Data Platform, and guide major improvements to scale and sustainability
    • Oversee a team of bright product managers and collaborate with brilliant minds in US healthcare at the leading healthcare systems across the country
    • Partnering with Architects to design the leading healthcare data platform, powering care delivery and patient outcomes for hundreds of millions of patients
    • Crafting and refining a 1-3 year roadmap for the product portfolio with input from business owners in operations, engineering, and a network of thought leaders and advisors
    • Managing team of product managers and analysts in continuous refinement and execution of the platform vision
    • Guiding expansion of microservices/API architecture routing billions of healthcare transactions and patient records
    • Identifying strategic areas of new investment and generating budget models for product expansion


What You'll Bring

    • Experience leading teams and driving strategy at SaaS/PaaS business
    • Deep prior experience implementing API/services layer and deconstructing data monoliths
    • Experience in data lake architecture and enablement
    • Experience with system telemetry, logging, and measurement
    • Healthcare data experience a plus, including FHIR, HL7, payer claims and enrollment
    • Platform mindset - development of enabling services for other product development functions
    • Big-picture and end-to-end systems thinker - candidate needs to fully understand business needs


Would Love For You To Have

    • Healthcare data experience a plus, including FHIR, HL7v2, payer claims and enrollment
    • Background in engineering, data and analytics preferred, with experience shipping production platforms
    • Love for team-building and eagerness for sleeves-up design and architecture collaboration with engineering


What You'll Get

    • Set the platform strategy for an industry-leading healthcare tech company
    • Collaborate with an exceptional team of bright and eager minds to solve US Healthcare's biggest problems
    • Multi-disciplinary and dynamic environment - work side-by-side with data scientists, software engineers, designers, market experts, physicians - all in furthering our mission of healthcare transformation
    • Master the intricacies of the US healthcare system and its transition to value, and build expertise in the underlying data complexities
    • Design and deliver software to tens of thousands of users nationally, improving care for tens of millions of patients
    • Competitive compensation/benefits package
    • Become an expert in clinical and claims healthcare data
    • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
    • A flexible, remote friendly company with personality and heart
    • Employee driven programs and initiatives for personal and professional development
    • Be a member of the Arcadian and Barkadian Community


About Arcadia
Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website , our online resources , and our interactive Data Gallery .
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • HadoopDatabases
    • SQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • PixelmatorDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

Location

Our new corporate headquarters is located in Downtown Boston, a short walk from South Station. Easily accessible by public transit (MBTA, commuter rail, South Station Bus Terminal) and a short 30 minute Uber from Logan airport. A close walk to nearby coffee shops, restaurants, bars, and sights.

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

Flexible working options, hybrid teams, and unlimited vacations are only a few of the incredible benefits you'll get at Arcadia. As a leader in HealthIT and data, we're making a mark on the standards of work-life balance. Take a look at some of the incredible perks of being an Arcadian.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity manifesto
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer biweekly Yoga and guided cardio workout sessions as well as have a Fitness and Fun video library with prior classes for reference.
Mental health benefits
We have an EAP (Employee Assistance Program) in place and an ongoing webinars focusing on mental health, coping with COVID, and emotional well-being.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
We work with all of our employees to ensure they have an functional and comfortable home office with a focus on ergonomics.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests.

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