Digital Team Lead at MassMutual

| Greater Boston Area
Sorry, this job was removed at 3:22 p.m. (EST) on Monday, November 18, 2019
Find out who's hiring in Boston.
See all Product jobs in Boston

What great looks like in this role
Our ideal Digital Product Manager candidate is team oriented and possesses excellent communication skills and extensive experience in consumer-facing product management. This role requires a hybrid of business acumen and customer centricity to support new and emerging opportunities in digital customer experience. This is an opportunity to work in a fast paced, innovative, and collaborative environment on exciting technology directives. You have a high EQ, and can balance the needs of
stakeholders and business partners while supporting and enabling diverse team of developers, BA’s and QA. You enjoy managing people. You’ve worked in Agile and understand it’s ceremonies.
You’re also team-oriented and take a collaborative approach to working with others. With a flat
leadership structure, the opportunity for flexibility within role, and development into other areas is a
core reason most people desire to work in Digital Experience at MassMutual.


Objectives of this role
Beyond shipping new features on a regular cadence, you embrace value over velocity and strive
to create great tools and services for customers, internal and external.
Daily and monthly responsibilities
● Team Manager responsible for coaching and development of all members of aligned
product-centric agile team
● Team leader partnering and or directing work completed by product teams and product owners
across the Digital Experience team
● Works with the Digital Experience Product Team, subject matter experts and other stakeholders
to perform business analysis and conduct customer research to support current and new
product roadmaps supporting multiple business lines
● Works across the organization and with business stakeholders to resolve/communicate key
issues, critical decisions, and priorities
● Ensure the organization initiatives are aligned with strategy to deliver business value
● Analyze the feasibility of, and develop requirements to support existing platforms and create
new digital capabilities
● Involved in planning and supporting business process to identify go to market strategies for new
products and services
● Help define and drive design concepts partnering with the design team based on business
specifications
● Help define and execute new business concepts in emerging platforms including but not limited
to artificial intelligence and voice applications
● Conducts competitive and market analysis and is aware of how strategies and tactics work in the
marketplace
● Establishes and drives overall product strategy. Develop corresponding program plans and the
roadmap to support the product delivery.


Required skills and qualifications
● Excellent written and verbal communication skills, including the ability to effectively present
complex information clearly and appropriately handle sensitive information
● Agile/SCRUM experience specifically in Story/Acceptance criteria development
● Extremely organized, detail-oriented individual who is capable of self-managing and
multi-tasking in a fast-paced, demanding environment
● Proven ability to collaborate cross-functionally and influence outcomes
● Demonstrated ability to adapt to changing business priorities and a strong work ethic
● Endlessly curious in how emerging digital trends can translate into excellent customer
experiences
● Authorized to work in the United States without sponsorship now or in the future
● Data-driven mindset, using quantitative tools and analyzing unstructured feedback to inform
design.


Preferred qualifications
● Bachelor’s degree in Computer Science, Finance, Business or related field
● 7 years’ experience working on customer facing products
● Experience collaborating with a team of programmers with varying skill sets.
● Entrepreneurial mindset with the ability to work in a rapid and iterative development
environment.
● Experience delivering mobile apps and app store ecosystems.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

We currently have two Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Adoption Team Lead

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

How do you empower your team to be more creative?

I encourage my team to embark on ‘deep work’ at least once a week on a ‘meeting-free’ designated day. We have design reviews to brainstorm alternative ways to solve business problems from a software engineering point of view. We consider self-reflection and brainstorming to be fundamental components of creativity.

Mike

Head of Data Science Software Engineering

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Intracompany committees
Daily stand up
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

More Jobs at MassMutual47 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Project Mgmt
new
Boston
Developer
new
Boston
Product
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Product
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Finance
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Design + UX
new
Boston
Developer
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Project Mgmt
new
Boston
Product
new
Boston
Developer
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Product
new
Boston
Data + Analytics
new
Boston