Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

As a team we are responsible for maintaining and evolving our insurance product portfolio by building new insurance products and by innovative propositions optimising our existing insurance products. We work with our insurance carrier partners to ensure we can provide our best-in-class insurance products to their customers. This requires internal and external collaboration, across multiple product areas, commercial and insurance product teams. Insurance product building is a core part of the Simply Business growth strategy, and as such have the backing and investment to make sure we continue to stand out from competitors. 

As an Associate Product Manager you will:

• Work with the Senior Product Manager, Engineering Lead and a large, cross-functional engineering and discovery team to grow the insurance product panel globally, seeking outcomes that support our ambitious company growth plans
• Work with Insurance Product Professionals to execute the insurance product growth plan, delivering on the existing product strategy
• Support the product lead ensuring that delivery meets our insurance carrier expectations and requirements, communicating and explaining changes, and prioritising requests
• Manage validated delivery objectives through the agile development lifecycle, ensuring a constant stream of value and regular feedback opportunities to navigate the fast-paced and ever-changing nature of insurance carriers
• Keep the end customer in mind as you work with the product discovery unit to help discover and validate core product improvements, solving problems for customers, carriers and insurance product stakeholders

Responsibilities include:

• Working closely with the Senior Product Manager and Engineering Lead to ensure we deliver in an efficient, cost-effective manner, whilst embracing ambiguity and developing a good technical understanding
• Liaising with the Insurance Product Managers to communicate and manage initiatives that support the delivery of the overarching Insurance Product strategy
• Understanding the business requirements for insurance carriers, owning and prioritising the backlog and ensuring a sense of urgency and momentum
• Working with the Engineering Lead to write user stories and acceptance criteria, breaking down delivery into small, trackable chunks and delivering value as early as possible
• Ensuring internal and external stakeholders are kept up to date with appropriate regular updates and clear communications when changes are scheduled
• Reviewing and signing-off changes before deployment and ensuring that all production changes meet our partnership agreements and any predetermined timings
• Explaining to the engineering team the business needs of our insurance carriers, and why we are delivering changes at the point we are, based on an understanding of the market, competitors, the data, and our customer needs
• Working with the product discovery unit and partner customer insight teams to validate product growth opportunities, taking a data-driven approach and learning to work with various experimental techniques

What we are looking for:

• Someone with humility, empathy and a bias to action, who is comfortable with ambiguity and excited to learn
• A clear understanding of product principles, agile methodology and the importance of a lean philosophy
• Strong communication and interpersonal skills, a history of stakeholder management and decision making
• Resilience and a drive to deliver outcomes over output, maintaining a focus on the customer in all things
• Appreciation of the complexity and power of software engineering, able to weigh the costs against value delivered
• Proactive risk elimination, looking after our business and our partners, to contribute to ruthless prioritization
• Confidence in the working with insurance carrier who are the primary clients
• Fluency with data, experimentation and the BML cycleA good cultural add, who is respectful, fair and trustworthy, passionate, caring and collaborative
• Facilitation experience, a familiarity with running small group sessions, or presenting to larger mixed groups
• A more than fleeting awareness of the insurance industry, and the range of small businesses we cater to; knowledge of Motor, Home or Commercial insurance is desirable

What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:

• A salary that reflects your experience, our pay policy, and the market we’re in from your first day

• Group plan for medical, dental, vision, and prescription drug coverage

• Short term disability, long term disability, and life insurance coverage

• Participation in the Company’s bonus program

• Participation in 401(k) plan with a 3% employer match

• Commuter benefits to help cut down on parking and public transit costs

• 25 days of vacation time plus 10 sick days and 10 company holidays

• Annual company trip, regular outings, and volunteer opportunities 

• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

What's going on with work from home and return to the office?

More and more, people are talking about going back to the workplace and the new normal. At Simply Business, we’re thinking of it as a Better Normal. That means offering our SBers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.

We’re shifting to a hybrid working model, so we’ll have employees working virtually and in the office at any given time.

We’re also aware there are times when working together in person is the best way to get things done. We expect our SBers to connect in their hubs (that’s what we call our offices) most likely once every few weeks. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.

If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition is happy to answer any questions. In fact for them, it’s perfectly normal.

Most of our interviews will still take place over Zoom (however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person). If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected]. Similarly, please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.