Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Boston, MA
Hybrid

Associate Director, Product Manager (Checkout)

Sorry, this job was removed at 7:15 a.m. (EST) on Wednesday, October 28, 2020
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Our Opportunity:

Chewy is looking for an Associate Director, Product Manager for Checkout to join our pack in Boston, MA. The Purchase team is responsible for the customer journey across Chewy.com’s lower funnel and thus for all the millions of customer purchases. The journey starts as a customer places an item in their Cart and continues down through the Checkout process and includes the e-commerce backend platforms that power that experience. The team is also responsible for the full life cycle of Payment processing from payment authorization in Checkout through to depositing funds in Chewy’s bank account. This is a high-profile position that will have exposure across the entire business, shaping the vision and roadmap for a critical Product area. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US.

What you’ll do:

A day in the life of an Associate Director would include but is not limited to:

  • Build a vision and product roadmap for Purchase components.
  • Utilize data to understand customer behavior as well as business objectives, then transform those insights into clear requirements for product roadmap.
  • Work with UX research and Customer Service to gather qualitative customer feedback and leverage the same for roadmap/ feature validation.
  • Collaborate with cross-functional business, product and engineering stakeholders to align on the product strategy, and maintain recurring communication to share updates and gather suggestions.
  • Prioritize and drive backlogs and feature launches for your Product area with your dedicated engineering team.
  • Lead and guide cross-functional teams of product managers, engineers, designers, and analysts while playing a key role in organizing and communicating their work across the organization

What you'll need:

  • 7+ years of professional experience, 5+ in Product Management
  • A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products
  • A history of launching products and/or features with customer first approach and delivering significant business impact
  • Owning the test-and-learn roadmap to inform the product portfolio
  • Working in a culture of experimentation, learning, and innovation in order to solve user needs within the domain
  • Candidate must possess a Bachelor’s degree in Computer Science, or related field, or equivalent experience

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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