Associate Director, Product Management
At Chewy, our mission is to become the most trusted and convenient destination for pet parents everywhere. Launched in 2011, we offer the personalized services of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of more than 45,000 items as we offer competitive prices, fast 1-2-day deliveries, and around-the-clock convenience that only e-commerce can offer.
In eight years, Chewy.com has exceeded all expectations upon entering the online pet market; a market valued at more than $70 billion. Chewy has seen remarkable growth and in 2018 reported $3.35B in revenue. Last year, Chewy trail-blazed into the Healthcare market and has been a great success. Product innovation has been pivotal to the growth of Chewy at this stage. Our teams are constantly striving to find new ways to improve our customer’s experiences. With an easy to navigate website and highly rated mobile apps, as well as, a detailed order tracking and personalized “Pet Profile” features, Chewy is aiming to revolutionize the way pet parents shop.
Chewy is currently seeking experienced individuals to fill our Associate Director, Product Management roles. Our Product team is very diverse and operates in a de-centralized manner. Teams across E-commerce, Healthcare, Private Brands, Supply Chain, Merchandising, and New Verticals work together to provide a superior customer experience across all channels. As an Associate Director, Product Management, you will have the opportunity to contribute to one of the following product areas: core e-commerce funnel, native iOS and Android applications; platforms and tools; or strategic business programs.
What you’ll do:
A day in the life of an Associate Director would include but is not limited to:
- Utilizing data to understand customer behavior as well as business objectives, then transforming those insights into clear requirements for product enhancements and new features
- Using Agile methodologies to deliver and iterate on new features and produce them at a fast pace
- Guiding cross-functional teams of product managers, engineers, designers, and analysts while playing a key role in organizing and communicating their work across the organization
- Setting product strategy, prioritizing features, building consensus, and coordinating feature releases and internal/external communications
- Communicating product strategy and status to key stakeholders across Chewy; developing intake processes for feature enhancement suggestions
What you'll need:
When evaluating Associate Director, Product Management profiles, we typically look for:
- 7-10 years of Product experience
- A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products
- Owning the test-and-learn roadmap to inform the product portfolio
- Working in a culture of experimentation, learning, and innovation in order to solve user needs within the domain
This provides brief examples of the dynamic and accomplished product department that we have built, it also shows the exciting and innovative strategy we’re creating to further Chewy’s success. We have positions available across all verticals and levels so if you don’t feel you fit into some of these requirements, please feel free to look at our Senior Product Manager openings and apply there. Again, whether you’re seeking to build out a revolutionary new feature, further enhance homepage & navigation tools, or guide and manage a group of talented engineers and designers, Chewy has something for you. Do not hesitate to reach out and apply directly as we’re growing faster by the day.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected]