Responsibilities

The Manager, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Required Qualifications

• Bachelor's Degree or equivalent experience
• 5+ years of experience working with cloud based technologies
• 2+ years of experience managing large team or large scale projects
• Solid understanding of operations, technology, communications and processes
• 5+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
• Understanding DevOps and release management principals
• Scrum/Agile SDLC or SAFe model experience
• Must have accessibility to high speed DSL or cable modem for a home office (satellite internet service is NOT allowed for this role); and a minimum internet connection speed of 10M x 1M
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's degree
• Salesforce Certifications
• Working knowledge of Salesforce.com ServiceCloud, .Net and mainframe development
• Experience in Salesforce HealthCloud and Lightning
• Experience with SOAP/WSDL and REST APIs
• Understanding of System Integration Testing, Load Testing, Performance Test, User Acceptance, Test Class coverage, Testing, and Salesforce.com Cloud Integration

Additional Info

This role will manage a large team (40+)