Technical Trainer- External

| Somerville
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, Sydney and São Paulo
  • A rapidly growing organization that just raised a $300M Series D round of funding from prestigious investors bringing our valuation to $1.5B
  • Enabling over 200+ of the world’s leading B2B and B2C companies including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc. to offer more, learn more, and sell more
  • True to our core values of: Innovate & Inspire, Satisfy & Empower Clients, Get Things Done, Go Above & Beyond, and Work Hard Together

Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for a Technical Trainer.

The Role:

The Technical Trainer will be responsible for delivering functional and technical training to our system integrators (Sis) and Independent Software Vendors (ISVs). In addition, this individual owns curriculum development/maintenance, certification exam expansion, and will deliver platform demonstrations for prospective partners. The role will also require:

  • Develop and maintain deep product expertise on Mirakl’s Platform for B2C and B2B verticals.
  • Technical Aptitude: Serve as a Mirakl functional expert able to understand and speak to current web technologies such as RESTful API’s, data-interchange formats, and common solution architectural patterns in the eCommerce technical stack.
  • Collaborate with different internal teams such as Alliances to demonstrate platform functionality to prospect partners and act as a trusted advisor for the entirety of those partner relationships.
  • Deliver Value & Satisfaction through public training events helping partners understand the platform and positioning in the eCommerce technical stack.
  • Conduct enablement sessions on Mirakl’s platform via remote webinars (or in-person where appropriate) to ensure adoption across targeted audiences.

Requirements

  • Bachelor's degree in Management Information Systems, Computer Science, Business, or Engineering preferred.
  • 3-5 years of experience with technical training or a software consulting type role.
  • Experience with data-interchange exchange formats such as JSON/XML, API clients like Postman (or equivalent), and RESTful APIs.
  • Familiarity with eCommerce workflows a plus!
  • Previous customer facing experience desired with highly professional communication skills.
  • Strong analytical and creative problem-solving skills.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Our office is located in bustling Davis Square, close to several fun bars and restaurants. We are easily accessible by the Red line and buses.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

VP Sales & GM, Americas

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Team Lead, Seller Recruitment

What are Mirakl Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2750 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Coffee & Espresso, tea, and snacks
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
More Jobs at Mirakl19 open jobs
All Jobs
Data + Analytics
HR + Recruiting
Legal
Operations
Project Mgmt
Sales
Project Mgmt
new
Boston
Project Mgmt
new
Somerville
Operations
new
Somerville
Data + Analytics
new
Somerville
Data + Analytics
new
Somerville
Sales
new
Remote
Operations
new
Somerville
Sales
new
Remote
HR + Recruiting
new
Boston
Data + Analytics
new
Somerville
Operations
new
Somerville
Project Mgmt
new
Somerville
HR + Recruiting
new
Boston
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Mirakl's full profileSee more Mirakl jobs