Oh Snap!
This job is no longer active - but you can still view the details below.

Systems Engineering Manager

| Greater Boston Area

The Team

The Vestmark Managed Services Team is small team dedicated to the daily operation of the Vestmark Data Center. The team is responsible for the design, provisioning, monitoring, and operations of hardware, networks, and databases to support the VestmarkONE SaaS Platform. The team offers a great opportunity to experience a wide range of technologies and challenges as we strive to provide world class hosted services to our growing customer base. Scalability, security, and disaster recovery are the fundamental challenges the team takes on every day.

The Opportunity

We are looking to add a Systems Engineering Manager to the Vestmark Managed Services team. You will be a key player on the team and will provide thought leadership while working alongside your dedicated team mates. We are looking for someone with experience managing two small teams of system administrators and system engineers supporting SaaS platform in production data centers. You will need to understand the critical nature of our business, and have a high level of attention to detail. The team is made up of level headed, well organized, and smart individuals that enjoy working together and enjoy the constant flow of new challenges. You will be required to manage multiple projects and periodically communicate with key stakeholders. 

Responsibilities

  • Supervise and manage two teams of system engineers in their day-to-day job duties and projects
  • Manage the team's current projects, review and prioritize the backlog stories and manage the SCRUM sprints on a periodic basis
  • Provide guidance on troubleshooting advanced system issues
  • Ensure the teams are adhering to Information Security, Regulatory Compliance, Incident Management, Problem Management, and Change Management processes/practices
  • Provide guidance on automating infrastructure services and system administration tasks where possible
  • Lead periodic vendor performance reviews for strategic vendors to ensure partners are meeting established SLAs and manage associated remediation plans as necessary
  • Responsible for infrastructure life-cycle, improvement, and standardization strategies
  • Develop internal SOPs, processes and training to ensure the team members/3rd party providers work together in a consistent manner as well as have the needed skills and tools to support the production environments and deliver on project commitments
  • Constantly evaluate the support models in place for efficiency, effectiveness and cost
  • Lead strategic planning, tactical operation planning, the development of service improvement, and contingency operation plans including BCP for infrastructure and operations
  • Assist in annual budget planning for infrastructure and services
  • Provide technical leadership, mentoring and coaching for all staff and foster a culture of accountability, innovation and team building
  • Participate in 24/7/365 on-call rotation, that includes night and weekend shifts, and be able to resolve critical system issues

Required Skills and Experience

  • 8+ years of work experience in a production data center setting
  • 5+ years of experience in managing small teams (2-5 system administrators, system engineers at Associate, Mid and Senior level)
  • 5+ years of experience in managing technical projects 
  • 5+ years of Technology experience, including IaaS/PaaS, server, storage, high availability architecture, robust capacity planning and infrastructure transformation from strategy to design and implementation
  • Excellent, consistent customer service via operations
  • Significant work experience with Atlassian products (JIRA, Wiki etc)
  • Significant work experience with server and application monitoring tools (Logicmonitor, Appdynamics, Solarwinds Ignite etc)
  • Familiarity with Networking concepts
  • Familiarity with package deployment experience (Chef, Rundeck, Docker etc)
  • Working knowledge of AWS
  • Scripting experience (e.g. Powershell, Perl etc.)
  • Working knowledge of vmware
  • Significant work experience in vendor management and building relationships with service providers
  • Knowledge and experience with designing and implementing metrics and measurements
  • Passion for technologies and systems continuous improvement

Education

  • BS in Computer Science, Engineering, Mathematics or a related technical field, or equivalent experience
Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our company is located in Wakefield about 20 minutes north of Boston. We are conveniently located right off of 95 making it easy to get to the office.

An Insider's view of Vestmark, Inc.

What are some social events your company does?

At Vestmark we have a fun committee that plans two to three events per quarter including company and family events. Our events include paint nights, chili cookoffs, meditation sessions, cornhole tournaments, movie nights, and so much more. . We are strong believers that providing a fun work culture promotes individual growth and teamwork.

Haley

Marketing Analyst

What's the biggest problem your team is solving?

It’s my job to educate users on the best ways to use our product. While anyone can push the buttons, I always ask “why?” and “what is the user trying to accomplish?” I'm not only demonstrating the product, but also the value it adds to the workflow of the customer. By interacting with users, we are not just teaching but also learning.

Jenny

Staff Trainer

How has your career grown since starting at the company?

My time at Vestmark has been like a "choose your own adventure" novel. I joined the company as a mid-level software engineer but have since grown into the role of a technical lead, to an engineering manager, and now helping to drive our agile transformation. I truly believe that Vestmark thinks that I should be in the driver's seat of my career.

Bobby

Engineering Manager

What is your vision for the company?

My vision for Vestmark is two-fold. First, to provide an awesome workplace where people can be challenged, have fun and be rewarded. Second, to truly help the financial well-being of investors by enabling financial advisors and institutions to efficiently manage and trade their clients’ portfolios through an innovative SaaS platform.

John

CEO

How has your career grown since starting at the company?

What makes Vestmark a compelling career choice for me is working for a company that has a product that is constantly pushing the bounds of innovation in the fintech space. Working alongside like-minded people to increase Vestmark’s footprint and influence is truly rewarding.

Kevin

Senior Sales Engineer

What are Vestmark, Inc. Perks + Benefits

Vestmark, Inc. Benefits Overview

Vestmark's biggest focus is our people. Our corporate health is dependent on our employee's well being. Across the company, we maintain an attractive standard of competitive benefits.

Culture
Volunteer in local community
As a growing company Vestmark is proud of our efforts that contribute in many ways to helping the environment and supporting the philanthropic interests of our employees. Your cause is our cause.
Friends outside of work
Eat lunch together
Intracompany committees
Vestmark has a fun committee that are re-elected annually and manage monthly fun events and programs. A few examples of our events are our annual chili cook off, ugly sweater contest, and MUCH more!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vestmark employees can contribute up to $2,650 annual to their FSA, $5k annual for dependent care, and participate in our employeer funded HSA program.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Our dental plan covers $1500 of expenses and Vestmark contributes 90% towards the cost!
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $130 for glasses and contact lenses.
Health Insurance Benefits
Vestmark contributes 90% towards the cost of the employee insurance plans!
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In additional to our traditional 401(k) program, we also offer a ROTH 401(k) option for our employees.
401(K) Matching
Vestmark provides employees with a traditional 401(k) and ROTH 401(k) matching plan. We match 50% of contributions up to 8% of our employee's annual gross pay.
Company Equity
Vestmark also offers additional compensation in the form of restricted stock options. Our RSU’s are issued through a vesting and distribution schedule after achieving required milestones.
Performance Bonus
Match charitable contributions
Vestmark is very proud of our Charitable Giving Program. Will will match up to $250 annually to an approved charity of our employees choice.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid parental leave for the primary caretaker and 2 weeks of paid leave for the secondary caretaker.
Flexible Work Schedule
Vestmark provides employees with a flexible work schedule that includes flex start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vestmark offers up to 12 weeks of paid parental leave for an adoption event.
Company sponsored family events
Vestmark sponsors family oriented events including a summer event and our annual Halloween trick or treat event.
Vacation & Time Off Benefits
Generous PTO
Vestmark employees receive between 15 and 25 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 10 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Vestmark hosts bi-annual company events including a family summer event.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Vestmark offers employees professional development opportunities for our employees including the ability to attend internal job training and external conferences.
Lunch and learns
Vestmark hosts lunch and learn and leadership development meetings once a month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Creating a strong work life balance is important to us, this is why we offer our employees a generous paid time off package. This benefit enables employees to take the time they need to achieve a desired level of harmony between work at Vestmark and life outside of the office.

More Jobs at Vestmark, Inc.13 open jobs
All Jobs
Dev + Engineer
HR
Marketing
Operations
Product
Sales