Systems Administrator

| Cambridge

Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers. 

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

The System Administrator is responsible for the daily monitoring, management, troubleshooting and issue resolution for all CG corporate enterprise software platforms. These systems include, O365, Okta, Jumpcloud, Carbon Black, Atlassian platforms, In Contact, and Ring Central. You will be responsible for implementing new systems to meet the challenges of a growing global company. The management of these systems requires a familiarity with SOX standards and requirements. You will work closely with all of the corporate system owners across the company including sales, finance, HR, and engineering. You will need to have several years’ experience managing a complete lifecycle MFA solution. You will provide level 3 support to application issues and problems. You will need to document, design, and train users on the new systems implemented.

 What You'll Do

  • Day to Day administration of IT Services applications: OKTA, Jump Cloud, MimeCast, Slack Enterprise Grid, VOIP (RingCentral), InContact (Call Center Apps), Atlassian Cloud (JIRA and Confluence), Carbon Black, Zendesk, and Microsoft Office 365. 
  • Lead project delivery for new software or application implementations, changes, and improvements in the SSO environment.
  • Strong scripting skills to support building an automated provisioning environment for all CG systems and business applications.
  • Documenting all projects via Jira.
  • Supporting macOS and Windows in an enterprise environment.

 Who You Are

  • Demonstrated ability to plan and document all project work thru Jira.
  • 3 plus years’ experience administering enterprise applications.
  • Strong written and verbal communication skills.
  • Ability to manage a multitude of complex tasks and responsibilities.
  • Experience supporting macOS and Windows in an enterprise environment
  • Strong troubleshooting and time management skills.
  • Craft clear and concise documentation and knowledge base articles.
  • Help to develop and communicate IT policy and role-based access to applications and systems.
  • Experience working in a SOX compliant environment.

At the core of our company culture is a spirit of innovation, curiosity and collaboration. True to our start-up roots, we’re nimble, flexible and hardworking. We have a great respect for testing and learning and a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball and ping pong are played often. Now a publicly-traded company, we’re as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK and Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI and Dublin, Ireland. If you’d like to learn more, please visit our careers page.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • DockerLanguages
    • JenkinsLanguages
    • Elastic SearchLanguages
    • KafkaLanguages
    • HibernateLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

2 Canal Park 4th Floor , Cambridge, MA 02141
CarGurus' tech teams solve tough problems — sometimes by questioning the problem itself
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What are CarGurus Perks + Benefits

Culture
Volunteer in local community
CarGurus participates in local volunteer activities such as the The Boston Children's Hospital Corporate Cup Challenge, The Freedom Run 5k, etc.
Friends outside of work
Eat lunch together
Intracompany committees
CarGurus has committees that are re-elected annually and manage events and programs such as the Charitable Giving Committee and Community Council.
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
CarGurus offers company equity in the form of Restricted Stock Units.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

We provide a competitive benefits package including health, dental, and 401K match. We also offer 16 weeks paid primary caregiver leave and 2 weeks secondary caregiver leave. In addition, we also offer perks including gym memberships, commuter passes, daily catered lunches, company outings and more.

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