Supplier Enablement Associate (Remote)
As a Deloitte Technology Fast 500 Winner and voted one of the top companies to work for by Built in Boston in 2021, MineralTree is a disruptive Fintech company enabling over 2,000 mid-market to enterprise companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as Amazon, Salesforce, Amway, Boston Celtics, Baltimore Ravens, BrightView Health, and the Southern Company have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center.
We are a close-knit organization where everyone is working toward a common goal and where all contributions matter. With passion, teamwork, and a good dose of humor, we drive toward challenging goals. We pride ourselves on our collaborative nature and always put the team above the individual. We’re looking for high-energy individuals who are ready to learn and take ownership of their career growth. This is an opportunity to join an early-stage company led by an experienced management team with a track record of building successful companies.
MineralTree’s headquarters is located in Waltham, MA with offices in Alpharetta, GA, Redwood City, CA, and Bengaluru, India. Our team currently has the option to work remotely due to COVID-19 and return to the office with a flexible schedule when it is safe to do so. Our Supplier Enablement Associates can be based remotely or from one of our US office locations.
We are searching for a Supplier Enrollment Specialist who will be responsible for growing and supporting our supplier payments network. Reporting to the Director of Payment Optimization, this highly visible and strategically important role is a great entry point into a fast-growing company in the hot fintech market.
Responsibilities:
· Research, qualify and enroll our customers’ suppliers in MineralTree’s virtual card payment program and supplier network through heavy outbound calling
· Educate the supplier on the value of accepting virtual cards
· Identify and overcome objections through active listening, and effective and professional communication
· Guide the supplier through the enrollment process while providing an outstanding customer experience
· Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
· Consistently exceed weekly/monthly performance metrics and quality assurance goals, while maintaining a high-level customer experience
· Ability to consistently stay self-motivated to achieve high volumes of outbound calls and exceeding enrollment and performance metrics with minimal daily supervision
· Cross-train on other Payment Optimization team functions as needed
· Critically evaluate the business processes related to the role, and suggest improvements where needed
· Help train new members of this quickly growing team
Qualifications:
· 1-3 years of outbound sales experience (b2b sales experience preferred-virtual card, ePayables, commercial card, merchant processing, eProcurement)
· Proven track record of consistently exceeding revenue targets and goals
· Exceptional written and oral communication skills
· Strong presentation skills
· Customer service orientation with strong attention to detail
· High degree of energy and self-motivation
· Excellent problem-solving skills and resourcefulness
· High standards of integrity
· Proficiency with CRM tools (Salesforce)
· Interest in being part of a fast-paced and growing culture
As a regular full-time MineralTree employee you will enjoy a competitive salary, bonus, and benefits for your peace of mind, such as -- Blue Cross Blue Shield medical and dental insurance, vision, life, disability and more! You will save for retirement through our 401K and have the opportunity for growth with our tuition reimbursement. We also know that talented people tend to hang together, which is why we provide you with the opportunity to earn significant referral bonuses. With hard work comes the need for time off, so we provide unlimited vacation giving you the opportunity to recharge. These are just a few of the great benefits we offer. We look forward telling you more about all of the great benefits and perks here at MineralTree!
MineralTree is an equal opportunity employer. We support the principle of equality of treatment in employment, and are committed to having procedures to determine equal pay for all our employees that do not discriminate and are free from bias.