Dynatrace
Dynatrace enables flawless and secure digital interactions.
Hybrid

Sr. Netsuite Business Analyst

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Thanks for your interest in Dynatrace! We’re so glad we caught your eye. You’ll notice that our hiring process have been adjusted to all-virtual due to the global pandemic. You can still expect a thoughtful recruitment approach throughout each stage. However, please note that our team of recruiters and hiring managers are working from home so don’t be surprised to see or hear their family members or pets in the background during their conversations with you. We expect similar situations in your home, too. No worries if so--We’re all learning to make-do!

If you have any questions or concerns during your application or recruitment process, send us an email: [email protected]. Stay safe!

As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Responsibilities

  • Serve as the main point of contact for business functions and be the first line of support for any client questions or issues.
  • Schedule meetings with business functions to gather information for project implementation.
  • Proven ability to influence diverse groups of stakeholders, including senior stakeholder.
  • Interpret business documents and develop use cases for our development team.
  • Record and monitor project requirements in the backlog.
  • Manage project timeline, budget, and status to ensure the project is on track.
  • Acquire requirement sign-offs from business functions.
  • Assure that any change in requirements are authorized and documented.
  • Analyze risks and adjusts project plans based accordingly.
  • Be proficient in the NetSuite product.
  • Approve key designs and propose solution designs and implementations.
  • Aid in Sprint Planning Meetings to assist Developers in prioritizing stories and tasks.
  • Collaborate with developers to perform Salesforce administration and data migration.
  • Carry out user acceptance testing to ensure the built product matches requirements.
  • Establish client training plan and carry-out remote or on-site training
  • Provide client support and ensure client satisfaction.

Qualifications

  • Total of 8+ years of experience working on finance initiatives with minimum of 3+ years of NetSuite experience.
  • Excellent knowledge of financial processes in a subscription-based SaaS business.
  • Working knowledge of CRM (Salesforce a plus), HCM (UltiPro a plus) and integration middleware.
  • Working knowledge of the Hire to Retire lifecycle, and financial processes in a subscription-based SaaS business.
  • Excellent knowledge of financial processes in a subscription-based SaaS business (GL, Consolidation, Cash management, Financial reporting & analytics and Procure to Pay).
  • Experience using Agile and Scrum methodologies.
  • Proven ability to make hard decisions in a fast-paced environment.
  • Ability to translate business needs into small developments and prioritize them according to business value.
  • Experience using JIRA or other project management tools.
  • Ability to speak to business functions with confidence and professionalism.
  • Ability to travel to our different office locations for on-site visits, if needed (not frequent).
  • NetSuite Foundation or Admin certification is a plus.

Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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