Sr. Manager, Quality Management System

| Greater Boston Area

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and São Paulo, Brazil. http://www.indigoag.com/

The role of Sr. Manager, Quality Management System will be to manage Indigo’s Quality Management System in support of the company’s Quality Policy and Objectives to meet or exceed customer expectations.

Responsibilities:

  • Support Indigo’s quality procedures, standards and specifications
  • Monitor Indigo’s critical control points.
  • Within 3 months, manage QMS documents (SOPs, Work Instructions, Policies): review, route for approval, issue, schedule reviews
  • Manage quality issues: investigations, NCRs, CAPAs
  • Manage training programs; develop and provide content, track training
  • Conduct internal audits; host external audits (as necessary)
  • Monitor performance by reviewing company-wide KPIs
  • Develop reports for Management Review
  • Resolve customer feedback with functional teams to ensure customer satisfaction

 

Competencies:

  • Strong interpersonal skills
  • Excellent attention to detail
  • Organized; strong documentation/record-keeping skills
  • Analytical and problem-solving skills
  • Project management capabilities
  • Works well under pressure
  • Strong written and verbal communication skills
  • Able to drive consensus across diverse groups
  • Strong collaboration skills
  • Certified auditor
  • Able to meet timelines
  • Strong sense of urgency
  • Tolerance for ambiguity
  • Friendly, can communicate openly with different groups; able to communicate effectively with people from a diverse range of backgrounds
  • Able to collaborate across multiple teams

Qualifications:

  • 5+ years’ Quality Management System (QMS) experience
  • 5+ years QMS data tracking experience; preferred experience with Oracle or equivalent software system
  • Bachelor’s Degree required, Master’s a plus
  • Able to be located in Boston
  • ASQ or equivalent (Quality Engineer) certification desirable
  • Familiar with managing training records, documents and reports
  • Has appropriate training and experience in CAPA, auditing, and deviation writing; Six Sigma or Lean certification is a plus
  • Agriculture, food, or pharma industry experience strongly preferred
  • Occasional domestic and international travel will be required
  • Experience with QMS tracking/management in an enterprise system; Oracle experience preferred
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door!

An Insider's view of Indigo

What projects are you most excited about?

Our mission is to provide agronomists with unbiased real-time data we are collecting across thousands of acres at the ground level and from space. It's such a thrill to be working on the data and analysis perspective of this massively cross-disciplinary team that helps agronomists initiate data-powered conversations to provide substantial results.

Jyoti

Principal Data Scientist

What makes someone successful on your team?

A successful Indigo team member is someone willing to continuously learn and improve, regardless of experience or role. Whether you’re an Engineer, Account Manager, Business Analyst, or Scientist, successful team members keep the bigger picture in mind and bridge disciplines to solve problems facing the incredibly complex system that is agriculture

Hilary

Software Product Manager

What are Indigo Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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