Acorio is looking for a ServiceNow Practice Leader to define and execute the IT Asset Management (ITAM) program to ensure Acorio’s solutions distinguish themselves in the market from other partners in methodology, innovation and team skills. The Practice Lead will reach across the organization from Sales to Delivery and presents an exciting opportunity to leverage Leadership, solution design as well as to define and learn the skills to execute an ITAM Program.

Why Acorio?

Acorio is the largest 100% exclusively focused ServiceNow Gold Services partner and employer of choice in the ServiceNow industry with nothing but opportunity ahead. We are headquartered in Boston with an office in Chicago, and a large remote employee base (work from home). Having won Boston Globe’s Best Place to Work in 2017 and 2018, our culture is unique, fun and committed to excellence. This is a once in a lifetime opportunity to make your mark by joining an exciting organization that is growing fast.

Why we think this position is great:

You will set the IT Asset Management (ITAM) Practice strategy, lead tactical execution, contribute as a thought leader, enable PreSales & Sales on the business value proposition and Acorio differentiators of the ITAM Practice, ensure the Delivery team has the resources to execute with precision on projects and represent Acorio with ServiceNow Professional Services, Sales, Product & Partner Groups.

A day in the life:

• Set the strategy of the ITAM Practice and socialize it internally across Acorio teams and externally with ServiceNow partner, advisors and clients
• Define the ITAM Practice marketing strategy and develop marketing plan
• Construct and maintain collateral to describe the practice value proposition, Acorio differentiators, Acorio qualifications, client case studies and industry trends
• Analyze Acorio pipeline to ensure resources to meet demand and conduct ongoing capacity planning
• Define practitioner enablement plans and develop training content
• Stay current on ServiceNow product roadmap, participate in release testing and coordinate ITAM Practice readiness

What you bring:

• 10+ Years in the ITAM industry with 5+ Years in Professional Services. Ideal Candidate would have both consulting and industry experience in this ITAM Practice area supporting Pre-Sales
• 5+ year’s experience on the ServiceNow platform
• 5+ year’s experience implementing the full suite of IT Service Management (ITSM)
• Required: 3+ year’s experience implementing Hardware Asset Management, Software Asset Management or Contract Management process areas outside of Core ITSM
• Required Hardware Asset Management Fundamentals, Software Asset Management Fundamentals. Certification: Software Asset
• Experience with Asset Management functional concepts; Procurement, Assets vs. Configuration Items, CMDB Moves/Adds/Changes, Hardware vs. Software Assets, Software License Management, Catalog/Request Management, Contracts Management, and Product/Vendor Catalog
• Manage deliverables. Display understanding of project management principles in support of project execution and interactions with clients. Provide oversight, inspection and quality assurance of ITAM Practice deliverables
• Proven experience developing/coaching consultants functionally and technically

 Perks:

Great pay package with equity! Unlimited vacation and a whole array of top-notch benefits and an award-winning culture

Acorio is an Equal Opportunity Employer

If this sounds like you, we’d love to connect and tell you more!