Senior Security Analyst - Customer Trust & Privacy at Datadog

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About Datadog:


We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams.  We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.


The team:

The Customer Trust and Privacy (CTP) team is the face of Datadog’s security and privacy organization.  Members of the CTP team interact directly with our customers, and translate customer privacy, security, and compliance requirements into the overall Datadog Information Security and Compliance program.  


As an Analyst in this role, you will serve as a strong technical contact to quickly respond to customer security and privacy needs, provide qualified analysis on upcoming security features and functionalities of the Datadog service, and help to ensure Datadog’s compliance with emerging privacy regulations globally. 


The opportunity:


This team is fast paced and closely knit. We  support the Sales and Support organizations in the procurement phase and ongoing vendor management program by responding to customer security questionnaires, evidence requests, as well as working closely with our customers and prospective customer’s security, GRC, and Legal  teams from around the world, to champion Datadog’s security practices and procedures.  


You will:


  • Support Datadog’s Privacy obligations
    • Assist with and/or develop data flow or architectural diagrams
    • Data Subject Access Requests
    • Assist with ensuring CCPA, GDPR and emerging privacy compliance
    • Write privacy related white papers and assist with blog entries. 
  • Lead customer due diligence efforts and assist in privacy risk assessments
  • Communicate directly with Datadog customers, prospects and other stakeholders to define, describe, or represent Datadog Security on behalf of the organization.
  • Synthesize complex customer documents (MSAs, Security Addendums, etc.) into concrete requirements for Datadog Engineering, Legal and Finance teams.
  • Partner with the Sales and Support organizations to provide security and privacy assurance in the Sales process.
  • Do everything with an eye towards developing, automating, and improving process effectiveness and efficiency.
  • Engage with Datadog's Product Team to analyze customer security and privacy requirements and influence product roadmaps to steer security features for Datadog's service.


Requirements:


  • A BS and 4+ years of relevant industry experience.
  • A have a track record of working in security policy, compliance, information security operations, or security consulting. 
  • Exposure to one or more compliance frameworks (e.g., FedRAMP, HIPAA, ISO 27001, PCI DSS), and are familiar with the sales process, sales reporting, and the general nature of sales.
  • A technologist and passionate about IT systems and emerging technology.
  • Value correctness and efficiency; you leave no stone unturned when reviewing documentation.
  • Excited about the growth of global privacy laws
  • The ability to own and manage multiple tasks and high priority projects
  • Be able to prepare and provide accurate reports that can reference technical scenarios and be digested by non technical personnel
  • Have the ability to critically evaluate information gathered from multiple sources and reconcile conflicts


Bonus points:


  • Privacy certifications are not a strict requirement but are appreciated.
  • Experience in System Administration or as a Security Analyst in a SaaS environment 
  • Experience implementing or managing global privacy regulations
  • Experience with technical privacy concepts (e.g., anonymization, encryption, differential privacy)
  • Business analysis and process mapping skills
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
    • IntercomEmail
    • GrooveEmail
    • MarketoLead Gen
    • Sales NavigatorLead Gen

Location

We are located steps away from Post Office Square. When we aren't eating free catered lunches, food trucks & other restaurants are easily accessible!

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike

Commercial Account Executive

What does your typical day look like?

My day begins with a team meeting to discuss our daily goals and how we plan to accomplish them. I like to dedicate the morning to calling prospects and the afternoon to crafting messaging, meetings and interviews. I wrap up the day with making some more dials & sync back with my team to hold ourselves accountable to the goals we set that morning.

Anthony

Lead Sales Development Representative

How has your career grown since starting at the company?

I started at Datadog as an Account Executive, moved into a Senior AE role, and now am a Manager! I've learned so much in the past 1.5 years. Datadog gave me an opportunity based on my abilities, helped me to excel at those skills and then develop them into leadership. I know my future here will be great thanks to the support focused environment.

Carolina

Manager, Commercial Sales, LATAM

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt

Vice President, Commercial Sales

How do your team's ideas influence the company's direction?

As an advocate for the customer, my teams solve customer problems, listen to feedback, and ensure the customer is getting the most value out of the different products we offer. We bring this information and insight to other Datadog teams so we are able to continuously align our internal direction with the needs and wants of our customers.

Maura

Director, Customer Success

What are Datadog Perks + Benefits

Datadog Benefits Overview

Datadog employees work hard to support our users—whether it's developing new, cutting-edge features or helping users master our platform. In turn we strive to provide competitive benefits that allow our employees to live happy, healthy and fulfilled lives.

Check out our offerings for family planning, financial growth, personal development and more at https://www.datadoghq.com/us-benefits/

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and huge variation of drinks.
Some Meals Provided
Catered lunches 3 times a week!
Happy Hours
Happy hours are hosted Once per week.
Relocation Assistance
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities.
Professional Development Benefits
Job Training & Conferences
Datadog offers
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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