Cybereason
Cybereason provides enterprise endpoint protection built to defend against tomorrow’s threats today.
Boston, MA
Remote

Security Analyst , Technical Account Manager

| Remote
Apply now
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Who We Are:


Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort.


We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.


Increasingly, more and more companies are using Cybereason to protect their core business. Cybereason is looking for passionate and experienced security professionals to work with these customers to help drive security & technical operational excellence thereby proactively reducing customers risk.


Cybereason is  looking for a Security focused, Technical Account Manager (TAM) to support our customers across multiple regions by managing all technical & security aspects of Cybereason’s relationship with our customers. You would be a trusted advisor to our customers and part of a small dynamic team bringing the latest in disruptive, cutting-edge technologies to assist customers by providing top-quality technical & security guidance. The primary responsibility of the Technical Account Manager is to help to ensure customer satisfaction and strengthen customer relationships with Cybereason.


The ideal candidate should be an experienced and innovative cyber and security professional with exceptional stakeholder management skills and who has the ability to advise and deliver strategic outcomes across a wide range of industry sectors and challenging environments. They are willing to challenge, dive into the details, and show how Cybereason can support complex security configurations and environments.


What You’ll Do:


  • Act as a primary contact and escalation point to assigned customers for all technical & security related customer issues. 
  • Create reports for both internal Management and the customer on assigned customer action items. Business critical items must be managed to reduce the impact on the customer and progressed to a smooth and satisfactory resolution.
  • Manage and maintain a professional business relationship with assigned customer accounts through regular communication, on-site meetings and executive briefings.
  • Lead and drive deployment of the Cybereason software within the customer’s environment.
  • Provide proactive technical guidance to customers to drive security operations excellence.
  • Participate in & if required lead any Technical Initiatives to ensure the customer is a promoter of Cybereason.
  • Understand & assess the Technical & Security Value of the customer and act on any risks uncovered.
  • Drive best practices and minimize the probability of operational issues occurring across our strategic customers.
  • Track & manage any assigned actions for the customer and ensure that all assigned customers or potential customers receive high quality support from all departments within the organization.
  • Work closely with other departments & functions within the organization to ensure that clear and concise communication is managed for the customer.
  • Ensure that relevant customer information is continuously communicated to other departments, and ensure that the customer receives documented updates in a timely manner.
  • Help customers understand how they can integrate Cybereason into their incident response procedures.


What We’re Looking For:


  • Bachelor's Degree in Computer Science, Information Systems Management, or other related fields
  • Experience in developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms
  • Strong skills in technical & security capabilities like Identity and Access Management, Data Security, Infrastructure Security, and Incident response
  • Vast account management experience (Enterprise size customer experience is a plus) along with a customer focused background with a strong commitment to customer success & satisfaction.
  • Excellent verbal and written skills including report writing and presentation skills.
  • Experience with Endpoint Detection Systems, Anti-Virus systems, knowledge of SOC environments or in related roles


It’d Be Nice To Have:


  • Master’s Degree in Computer Science, Information Systems Management, or other related fields
  • Vast experience in developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms
  • Experience in helping develop and deliver cyber security and technology strategy across many different industry sectors
  • Demonstration of innovative security, resilience to solve complex challenges
  • Experience and proficiency in public speaking and can hold own in senior-level presentations and discussions
  • Experience defining security, strategies, and assisting with driving aligned outcomes
  • Experience in a CIRT/SOC environment
  • Practical experience with threat actor tactical, techniques and procedures (TTPs)
  • Experience with threat hunting
  • Certification: Security+, CISSP, CEH, Pen Testing, Incident Response

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Where we are

Copley Square has the best selection of food and bars in the city, as well as being a hub for Boston's famous food trucks.

Technology we use

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What are Cybereason Perks + Benefits

Cybereason Benefits Overview

Our offices are open, highly collaborative and yes- fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, plenty of food and drinks (including beer and soda), work from home options, generous employer-paid insurance coverage for you and your family, 401k and more.

Culture
Partners with Nonprofits
Eat lunch together
Daily sync
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Our UbU advisory board is in place to hold our organization accountable for DEI initiatives.
Hiring Practices that Promote Diversity
Our talent acquisition team uses non-bias tools in our sourcing and hiring efforts.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Since we are currently working remotely, and we are facing unprecedented times, Cybereason has partnered with the Calm app. Each employee has a free premium subscription.
Retirement & Stock Options Benefits
401(K)
Roth and Traditional 401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Cybereason currently reimburses its employees up to $50 a month for any exercise membership.
Home Office Stipend for Remote Employees
Cybereason reimburses its employees for home office equipment up to a certain amount.
Professional Development Benefits
Job Training & Conferences
Diversity Program
UbU: Cybereason is solving some of the most complex technology challenges of our time. To fully express their talents, our employees deserve the most open, affirming workplace possible.
Lunch and learns
Promote from within

An Insider's view of Cybereason

How would you describe the company’s work-life balance?

Cybereason does an awesome job at making sure each employee takes time for themselves, especially during these trying times. We've had extra company-wide days off, extended long weekends, and even end the day a little early on Fridays for Happy Hour Trivia! I'm very grateful that our senior leaders truly care about our lives outside of Cybereason.

Emily

Talent Projects Coordinator

Jobs at Cybereason
65

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
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Talent Acquisition Coordinator

Cybereason
Greater Boston Area
12 hours ago
+38
We have an excellent opportunity for an additional individual to join our Talent Acquisition Coordination team. This individual will represent Cybereason to prospective candidates and our external partners. You will play a meaningful role as a brand ambassador, working closely with prospective candidates, ensuring a seamless and positive candidate experience. You will partner with our internal stakeholders to establish clear communication and consistency throughout the interview process. This position is based in Boston, MA. 

Sales Engineer, DACH

Cybereason
Remote
23 hours ago
+38
Seeking a passionate, energetic, self-motivated Sales Security Engineer who will work closely with our engineering and sales teams to provide innovative cyber-threat security solutions that enhance the way our customers conduct business. Individuals needed who have the skills in fostering long-term relationships with customers and partners. The individual will work as an equal partner with our sales team in matching up enterprise customers with Cybereason cyber security solutions.

SOC Security Analyst

Cybereason
Greater Boston Area
23 hours ago
+38
We value creativity, ingenuity, and persistence in conducting investigations primarily in the Cybereason defense platform. We’re a diverse global team with operation in Boston, Tel Aviv and Tokyo. We conduct plenty of malware reverse engineering, security research, speaking engagements, data analysis, and threat hunting.  The Ability to step into the mind of an attacker is a must and being able to predict their next move even more so.

Regional Director of Technical Support, Americas

Cybereason
Remote
1 day ago
+38
Cybereason Customer support is looking for a Regional Technical Customer Support director for the Americas region. If you are looking for an opportunity to contribute to building a first class customer technical support organisation and have a proven track record of success, this could be your match. The main objective is to bring your experience into the global customer technical support team and be part of creating the strategic direction of Cybereason Customer Technical Support and translate the strategic direction into tactical and operational execution. The main focus is on North America. Building strong cross departmental relations and being the trusted adviser and partner to the commercial teams is a key objective.

Enterprise Data Engineer

Cybereason
Greater Boston Area
1 day ago
+38
We are looking for an Enterprise Data Engineer to join the Business Applications team at Cybereason. You will work closely with a multidisciplinary-global team to build data pipelines driving analytic solutions. These solutions will generate insights from our connected data, enabling us to advance the data-driven decision-making capabilities of our enterprise. This role requires a deep understanding of data architecture, data engineering, data analysis, reporting, and a basic understanding of data science techniques and workflows. The ideal candidate is a skilled data with experience creating data products supporting analytic solutions. The ideal candidate has a growth mindset, possesses strong problem-solving skills, works as part of a technical, cross-functional analytics team, and wants to solve complex data problems and deliver the insights to enable analytics strategy.

Paralegal (Legal & Compliance)

Cybereason
Greater Boston Area
1 day ago
+38
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and we never give up.  Most importantly we accept our employees for who they are and embrace people that may not fit the typical mold #UBU. Cybereason

Product Marketing Manager

Cybereason
Greater Boston Area
1 day ago
+38
About us: Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. What

Manager, Customer Success (Emerging Markets)

Cybereason
Remote
1 day ago
+38
Customer Success at Cybereason is responsible for driving adoption and value of our technology, to ensure our customers become our biggest advocates. We defend our customer base, as our technology defends their environment. We work internally to be the voice of the customer, just as we are the voice of Cybereason inside our customers. The result is a world class experience, advocacy and growth of our book of business. 

Blue Team Director

Cybereason
Remote
1 day ago
+38
The Cybereason Global SOC provides global 24/7 active monitoring and proactive threat hunting services that provide fast identification, response, and analysis of Malops so every customer’s network is guaranteed to be safe and secure from today’s and tomorrow’s threats.  As Director Global SOC, ASIOTUS Team, you will create and lead a highly trained global team at the very edge of advanced Malop detection and automation development. As Director Global SOC, ASIOTUS Team, you will be reporting directly to the Senior Director, Global SOC, or a person they will assign, and be responsible for providing positive leadership to a global team in ensuring our people, processes and technology are meeting service level objectives, agreements, and metrics.

Security Product Management Director

Cybereason
Remote
2 days ago
+38
We are the DEFENDERS. Cybereason Defense Platform provides unified protection for the endpoint, across the enterprise to everywhere the battle moves.  Cybereason Endpoint Detection and Response (EDR) analyzes all activities on the endpoint and across the enterprise in real-time to identify and stop malicious operations.  We’re looking for someone who will be focused on continuously increasing the overall security value delivered by our solutions.

Accounting Manager

Cybereason
Greater Boston Area
2 days ago
+38
Cybereason is seeking a Senior Accountant who will report directly to the Accounting Manager and will have a significant role in the month end close. Your goal will be to aid in the output of timely and accurate financial statements. This is a key, hands-on role where you will work with colleagues across the organization. You will have excellent attention to detail and a genuine passion for learning.

Customer Success Director

Cybereason
Remote
2 days ago
+38
Nothing is more critical to Cybereason's continued momentum than retaining and growing our world-class customer portfolio. Customer Success Managers at Cybereason act as trusted advisers to our clients, ensuring they get the most out of our industry-leading solution. We look for mature, empathetic, tech-savvy communicators who understand the important role Cybereason plays in defending our clients’ enterprises.

Director of Competitive Intelligence

Cybereason
Greater Boston Area
2 days ago
+38
Cybereason is seeking a Competitive Intelligence Analyst to be a key member of our global marketing team and work closely with our sales, sales engineering, customer success, product management, and product marketing teams to gain in-depth intelligence and insights into our competitors and key target markets.

Salesforce Administrator

Cybereason
Remote
2 days ago
+38
Are you a creative problem solver? Eager to leave a lasting impact on one of Forbes’ Next Billion-Dollar Startups? Cybereason is looking for a talented Salesforce practitioner to join our fast-growing startup in Boston. In this role, you’ll serve as a system administrator for our Salesforce.com environment with 500+ users across the globe. This is a high impact role that will afford you the ability to shape our systems and processes for long term sustainability while working with a small agile team.

Technical Support Engineer

Cybereason
Remote
2 days ago
+38
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employees for who they are and embrace people that may not fit the typical mold #UBU. We are looking

Security Analyst , Technical Account Manager

Cybereason
Remote
2 days ago
+38
Who We Are: Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. I

Business Operations Manager

Cybereason
Greater Boston Area
2 days ago
+38
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employees for who they are and embrace people that may not fit the typical mold #UBU. Cybereason is

Associate Product Marketing Manager

Cybereason
Greater Boston Area
3 days ago
+38
Cybereason is seeking a sales professional passionate about building a differentiated market-winning brand to join our world-class product marketing organization. Strong candidates are seasoned professionals from customer-facing roles that are looking to start a career in product marketing. You also possess an infectious can-do attitude that inspires. You thirst for customer interaction and take pride in your storytelling skills. You obsess over

Finance Manager, Go-To-Market

Cybereason
Greater Boston Area
4 days ago
+38
The FP&A team at Cybereason is seeking a Finance Manager, in our Boston office. This role will be primarily responsible for managing the financial planning, analysis, control and reporting for the Go To Market (GTM) business unit and other special projects as they arise. The role offers a great opportunity for high level visibility and interaction within the senior management team at Cybereason; the right candidate will have frequent interaction with C-Suite executives, global Sales leadership, and senior services and product leaders. The Finance Manager, GTM will work cross-functionally with the Commercial Finance organization to develop a deep understanding of the Cybereason business model. We are looking for a candidate that is a partner to the business, comfortable owning a process, being diligent in ensuring accuracy in the memorializing of decisions and being accountable for what is ultimately presented. The position requires a high degree of attention to detail, and self-motivation to get things done with little management oversight.

Senior Security (SOC) Analyst

Cybereason
Remote
4 days ago
+38
Cybereason is looking for curious, diligent, technical people to be a part of our Global SOC team as a Tier 2 Security Analyst. As a member of this elite team, you’ll take an integral role within a 24x7 operational SOC, providing Managed Detection and Response (MDR) services to large organizations around the globe. You’ll be working closely with some of the best minds in incident response, malware analysis, and security research, partnering with our customers and partners to defend against the most advanced adversaries.

Senior Security (SOC) Analyst

Cybereason
Remote
4 days ago
Cybereason is looking for curious, diligent, technical people to be a part of our Global SOC team. As a member of this elite team, you’ll take an integral role within a 24x7 operational SOC, providing Managed Detection and Response (MDR) services to large organizations around the globe. You’ll be working closely with some of the best minds in incident response, malware analysis, and security research, partnering with our customers and partners to defend against the most advanced adversaries.

Senior Security (SOC) Analyst

Cybereason
Remote
4 days ago
Cybereason is looking for curious, diligent, technical people to be a part of our Global SOC team as a Tier 2 Security Analyst. As a member of this elite team, you’ll take an integral role within a 24x7 operational SOC, providing Managed Detection and Response (MDR) services to large organizations around the globe. You’ll be working closely with some of the best minds in incident response, malware analysis, and security research, partnering with our customers and partners to defend against the most advanced adversaries.

Senior Security (SOC) Analyst

Cybereason
Remote
4 days ago
Cybereason is looking for curious, diligent, technical people to be a part of our Global SOC team as a Tier 2 Security Analyst. As a member of this elite team, you’ll take an integral role within a 24x7 operational SOC, providing Managed Detection and Response (MDR) services to large organizations around the globe. You’ll be working closely with some of the best minds in incident response, malware analysis, and security research, partnering with our customers and partners to defend against the most advanced adversaries.

Senior Security (SOC) Analyst

Cybereason
Remote
4 days ago
Cybereason is looking for curious, diligent, technical people to be a part of our Global SOC team as a Tier 2 Security Analyst. As a member of this elite team, you’ll take an integral role within a 24x7 operational SOC, providing Managed Detection and Response (MDR) services to large organizations around the globe. You’ll be working closely with some of the best minds in incident response, malware analysis, and security research, partnering with our customers and partners to defend against the most advanced adversaries.

Manager, Commercial Sales - Small & Medium Business

Cybereason
Remote
4 days ago
At Cybereason, we believe that as defenders we are stronger as one. Together, we have the wisdom to uncover, correlate and understand multiple threats. We deliver the precision to end cyber-attacks in an instant -- on computers, mobile devices, servers, and in the cloud -- to everywhere the battle moves.

District Sales Manager - Small & Medium Business

Cybereason
Remote
4 days ago
At Cybereason, we believe that as defenders we are stronger as one. Together, we have the wisdom to uncover, correlate and understand multiple threats. We deliver the precision to end cyber-attacks in an instant -- on computers, mobile devices, servers, and in the cloud -- to everywhere the battle moves.

Manager, Commercial Sales - Small & Medium Business

Cybereason
Greater Boston Area
4 days ago
At Cybereason, we believe that as defenders we are stronger as one. Together, we have the wisdom to uncover, correlate and understand multiple threats. We deliver the precision to end cyber-attacks in an instant -- on computers, mobile devices, servers, and in the cloud -- to everywhere the battle moves.

District Sales Manager - Small & Medium Business

Cybereason
Greater Boston Area
4 days ago
At Cybereason, we believe that as defenders we are stronger as one. Together, we have the wisdom to uncover, correlate and understand multiple threats. We deliver the precision to end cyber-attacks in an instant -- on computers, mobile devices, servers, and in the cloud -- to everywhere the battle moves.

Commissions Director

Cybereason
Greater Boston Area
4 days ago
The Commercial Finance team at Cybereason is seeking a Commissions Director. This role will manage the full cycle processing of commission plans and sales incentive payment calculation for all commissionable positions worldwide. This position be responsible for sales incentive plan design and will collaborate with finance, HR, and sales/services leadership to ensure operational alignment. The position is expected to lead and mentor the Commission Analysts on the team. We are looking for a candidate that is a partner to the business, comfortable owning a process, being diligent in ensuring accuracy in the memorializing of decisions and is comfortable taking initiative to solve problems and have difficult conversations. The position requires a high degree of attention to detail, and self-motivation to get things done with little management oversight.

Account Director - Michigan & Ohio

Cybereason
Remote
4 days ago
Our Account Directors are company ambassadors with a passion for succeeding in our cutting edge Cyber Security industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.

Project Manager

Cybereason
Remote
4 days ago
About Cybereason: Cybereason is the champion for today’s cyber defenders with future-ready attack protection that extends from the endpoint, to the enterprise, to everywhere. At Cybereason, we believe that as defenders we are stronger as one. Together, we have the wisdom to uncover, correlate and understand multiple threats. We deliver the precision to end cyber attacks in an instant -- on computers, mobile devices, servers, and in the cloud --

Financial Analyst

Cybereason
Greater Boston Area
6 days ago
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. Our Finance team

Sr. Manager, Compensation

Cybereason
Greater Boston Area
1 week ago
Sr. Manager, Compensation The People team at Cybereason is growing and we’re looking for our first ever compensation expert to join our team. Reporting into the VP, People this role will be a highly visible position with the opportunity to make a huge impact on the livelihood of our people. If you are ready to roll up your sleeves and build a compensation and equity program from scratch, this is the opportunity for you. You will work closely with

Senior Customer Success Manager, Nordics

Cybereason
Remote
1 week ago
Senior Customer Success Manager - Enterprise/SME Who We Are: Cybereason is the champion for today’s cyber defenders providing future-ready attack protection that unifies security from the endpoint, to the enterprise, to everywhere the battle moves. Cybereason analyses 9.8PB of threat intelligence weekly to help organisations reduce investigation periods by up to 93% and promote a greater span of control of 1 analyst for every 200k endpoints. The

Head of SEC Reporting

Cybereason
Greater Boston Area
1 week ago
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employees for who they are and embrace people that may not fit the typical mold #UBU. Cybereason is

Senior Specialist, Order Management

Cybereason
Greater Boston Area
1 week ago
Senior Order Management Analyst  Reporting to the Senior Revenue Manager this role is part of the revenue operations supporting transactional activities for global order processing. This position works closely with Sales, Deal desk, Operations, Finance, Accounting and Legal in the processing of the Company’s orders, which primarily include Subscription Services and Cloud Services. The Order Management Analyst will be responsible for the

Sales Engineer - South East

Cybereason
Remote
1 week ago
Seeking a passionate, energetic, self-motivated Sales Security Engineer who will work closely with our engineering and sales teams to provide innovative cyber-threat security solutions that enhance the way our customers conduct business. Individual needed who has the skills in fostering long-term relationships with customers and partners. The individual will work as an equal partner with our sales team in matching up enterprise customers with Cybereason cyber security solutions. The position will require about 50 and sometimes more travel. If you are comfortable having technical discussions with engineers and strategic business conversations with a CIO, this may be your ideal opportunity.

T&E Compliance Analyst

Cybereason
Greater Boston Area
1 week ago
Cybereason is seeking an T&E Compliance Analyst who will report directly to the Sr. Director of Finance and will be responsible for compliance review of company/employee expenses with the objective of ensuring that the company’s policies and procedures are adhered to and compliance risks are minimized.

Technical Consultant

Cybereason
Remote
1 week ago
We are seeking mature, empathetic, tech savvy communicators who understand the important role Cybereason plays in defending the health of our client’s enterprises. Successful candidates should bring B2B enterprise software support experience and a strong track record managing relationship with large enterprises.

Tier-3 Support Engineer

Cybereason
Greater Boston Area
1 week ago
We are looking for a bright Technical Support Tier 3 Engineer who will provide enterprise level technical support for our customers. As a part of the ongoing job, the ideal candidate will perform customer support tasks for Cybereason’s innovative hunting platform. 

Customer Success Director, DACH

Cybereason
Remote
1 week ago
Our Customer Success Managers are more than just post-sale relationship managers; we are looking for client partners able to act as the face of the company to protect and expand our bottom line.  You may be speaking to an end-user one moment and be asked to join a call with a C-level contact the next. The successful Customer Success Manager must be able to effectively drive adoption and align proper internal and external resources to ensure value realization. You'll leverage your deep proficiency in project management and communication to manage expectations, create air tight feedback loops and ensure the constant maturation of our internal processes and feedback mechanisms.     

Senior Customer Success Manager, South Africa

Cybereason
Remote
1 week ago
Our Customer Success Managers are more than just post-sale relationship managers; we are looking for client partners able to act as the face of the company to protect and expand our bottom line.  You may be speaking to an end-user one moment and be asked to join a call with a C-level contact the next. The successful Customer Success Manager must be able to effectively drive adoption and align proper internal and external resources to ensure value realization. You'll leverage your deep proficiency in project management and communication to manage expectations, create air tight feedback loops and ensure the constant maturation of our internal processes and feedback mechanisms.     

Director, Customer Success

Cybereason
Remote
1 week ago
The Enterprise/SME director will own a substantial portion of our book of business in North America and directly manage a team of Customer Success professionals. Adoption, renewals, and fighting churn for this critical market segment belong to this team. 

Tier-3 Support Engineer

Cybereason
Remote
1 week ago
We are looking for a bright Technical Support Tier-3 Engineer who will provide enterprise level technical support for our customers. As a part of the ongoing job, the ideal candidate will perform customer support tasks for Cybereason’s innovative hunting platform and be able to work remotely within Europe. 

Customer Success Manager, NA

Cybereason
Remote
1 week ago
Who We Are: Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. Pos

Talent Acquisition Partner - US Sales

Cybereason
Remote
1 week ago
Talent Acquisition Partner - US Sales About Us: Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employees for who they are and embrace people that

Staff Accountant

Cybereason
Greater Boston Area
1 week ago
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. Cybereason is

Customer Support Specialist

Cybereason
Greater Boston Area
1 week ago
We are looking for a bright Customer Support Specialist who will help with incoming customer cases, answer technical questions through product implementations, and work alongside senior engineers to reduce backlog. 

Data Analyst

Cybereason
Greater Boston Area
1 week ago
We are looking for an experienced Data Analyst to join the Business Operations team and help push the company to be a more data driven organisation. The team is responsible for driving Cybereason’s growth & scaling efforts by leading strategic initiatives, building a focused & synced company, and solving organizational problems.

Manager, Customer Success

Cybereason
Remote
1 week ago
Customer Success at Cybereason is responsible for driving adoption and ensuring our customers become our biggest advocates. We ensure that each and every one of our customers realizes the full potential of our technology as we are all Defenders. We work internally with every department to be the voice of the customer and ensure a world class experience for our customers leading to growth of our book of business.

Senior IT Support Engineer

Cybereason
Greater Boston Area
1 week ago
This position will be part of the Global IT Team and work directly with customers over the phone, email, chat, or in person to resolve incidents and problems globally.  He or she is responsible for the deployment of hardware and software. Responsibilities include logging issues, fulfilling requests such as new accounts or password issues, and diagnosing and resolving hardware and software problems.  The ideal candidate must be enthusiastic, self-motivated, hands-on, results-oriented, and a team player.

Customer Security Manager

Cybereason
Remote
1 week ago
Cybereason is  looking for a Security focused, Technical Account Manager (TAM) to support our customers across multiple regions by managing all technical & security aspects of Cybereason’s relationship with our customers. You would be a trusted advisor to our customers and part of a small dynamic team bringing the latest in disruptive, cutting-edge technologies to assist customers by providing top-quality technical & security guidance. The primary responsibility of the Technical Account Manager is to help to ensure customer satisfaction and strengthen customer relationships with Cybereason.

Senior Director of User Experience

Cybereason
Greater Boston Area
1 week ago
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. Cybereason is

Senior Product Manager - Public Sector

Cybereason
Remote
1 week ago
Cybereason is currently looking for a Senior Product Manager for our Endpoint Protection Platform Portfolio within the Public Sector. In this position you will play a critical role in defining the product and go-to-market strategy. 

Senior Customer Success Manager

Cybereason
Remote
1 week ago
Our Customer Success Managers are more than just post-sale relationship managers; we are looking for client partners able to act as the face of the company to protect and expand our bottom line.  You may be speaking to an end-user one moment and be asked to join a call with a C-level contact the next. The successful Customer Success Manager must be able to effectively drive adoption and align proper internal and external resources to ensure value realization. You'll leverage your deep proficiency in project management and communication to manage expectations, create air tight feedback loops and ensure the constant maturation of our internal processes and feedback mechanisms.     

Sales Engineer - Public Sector

Cybereason
Remote
1 week ago
As we are continuing to expand and grow our presence in the US Public Sector. We are seeking a passionate, energetic, self-motivated Sales Security Engineer who will work closely with our engineering and sales teams to provide innovative cyber-threat security solutions that enhance the way our customers conduct business. Individual needed who has the skills in fostering long-term relationships with customers and partners. The individual will work as an equal partner with our Public Sector sales team in matching up enterprise customers with Cybereason cyber security solutions. The position will require about 50% and sometimes more travel. If you are comfortable having technical discussions with engineers and strategic business conversations with a CIO, this may be your ideal opportunity.

Marketing Manager - Public Sector

Cybereason
Remote
1 week ago
Do you like marketing funnels and account-based marketing? Would you run through a wall for pipeline? At Cybereason, marketing co-owns the revenue goal with sales. Hard working, multi-tasking, detail-oriented marketing masters who find serenity in to-do lists will thrive. And this is almost certainly more events and a larger budget than you have worked with before. You do not need to know anything about cyber security except that Passw0rd is not a good password.

Manager, Business Development - Public Sector

Cybereason
Remote
1 week ago
As a key member of the Cybereason BDR team you will have a hands-on role in leading, hiring and scaling our world class BDR team in EMEA to drive highly qualified opportunities for the business. If you are looking to be a ‘player-coach’ with the near-term potential of growing into a leadership role, this role is for you!

HR Business Partner - North America

Cybereason
Greater Boston Area
1 week ago
The role of the Sr. Human Resources Business Partner - North America at Cybereason is to align human resources priorities with the business strategy by delivering comprehensive and fully integrated, sustainable HR programs for our G&A organization. The Human Resources Business Partner - North America will help drive a high performing culture that supports Cybereason's mission, vision and values.

Director of Sales Engineering - Public Sector

Cybereason
Remote
1 week ago
As we are continuing to expand and grow our presence in the US Public Sector. We are seeking a Director to lead our Sales Engineering team for the US Public Sector team. This role will work closely with our engineering and sales teams to provide innovative cyber-threat security solutions that enhance the way our customers conduct business. You will formulate best practices for presentations, demos, and evaluations as well as overall sales strategy. in this role you can act as a trusted adviser to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies.

Channel Director, Public Sector

Cybereason
Remote
1 week ago
The focus is not only to jointly sell and achieve aggressive revenue attainment but to be their trust adviser on how to operationalize net new and replacement cyber solutions and service practices. These efforts driven by you and your team will ensure substantial joint success.  You will be working with the best in the business as all of the Cybereason functional teams are in it to win it with you!

Account Director - Public Sector US

Cybereason
Remote
1 week ago
Our Account Directors are company ambassadors with a passion for succeeding in our cutting edge Cyber Security industry. These key individuals are responsible for account management and strategic sales growth in their assigned region of Public Sector (State and Local Government) targets.

Senior Incident Response Consultant

Cybereason
Remote
1 week ago
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU. The Cybereason

Business Operations Associate

Cybereason
Greater Boston Area
2 weeks ago
Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort. We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employees for who they are and embrace people that may not fit the typical mold #UBU. Position

Senior Product Manager

Cybereason
Greater Boston Area
2 weeks ago
Contribute to the creation and management of product requirement documents, user stories, product development roadmaps to build a product portfolio for enterprise GTM. Be accountable for the overall business driven by the product. Establish pricing and packaging. Set the strategy for the product investments. Meet with customers and partners to explain the product roadmap and get input of future product direction and evolution. Ensure business objectives are being met by evaluating the ongoing effectiveness of current plans, programs, products, and initiatives. Work closely with key stakeholders to improving product development efficiency and cost effectiveness. Deep competitive understanding of the market and industry. Ability to work and interact directly with the customers.