Revenue Operations Manager at The Predictive Index

| Greater Boston Area
!Sorry, this job was removed at 1:47 p.m. (EST) on Wednesday, January 22, 2020

PURPOSE:

The Predictive Index is a technology company and the leader in talent optimization. We are also an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.

There’s a reason more than 8,000 companies—including Drift, the LA Clippers, Hugo Boss, Docusign, and Nissan—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.


POSITION:

The Revenue Operations Manager is responsible for helping The Predictive Index achieve ambitious growth goals by helping to scale the direct sales team’s inbound and outbound efforts and by increasing the demand generation effectiveness across the marketing team through the achievement of operational excellence. This individual will be responsible for managing the systems utilized by our Sales and Marketing teams and for the professional development of the individuals within the revenue operations team.

We’re looking for an energetic, self-motivated, and driven professional with a strong background in revenue operations, systems enhancements, and with previous experience developing a team. The Manager will leverage existing and new technology to accelerate PI’s revenue growth in alignment with our corporate strategy. 


YOUR DAY-TO-DAY:

  • Manage our evolving revenue operations technology stack through the optimization of current technology along with the evaluation, recommendation, and implementation of new technologies.
  • Develop tracking and attribution strategy to measure sales and marketing performance and partner with the marketing team to enhance and optimize demand generation strategies to drive B2B marketing efforts.
  • Partner with direct and partner sales teams to improve efficiency and effectiveness through the continued support and evolution of the sales tech stack.
  • Drive efficiencies and develop best practices regarding marketing automation and sales enablement tools and how they align with demand gen and go-to-market corporate strategy.
  • Proactively define and manage the execution of projects spanning marketing automation tools and CRM systems, data management, process automation, data validation, and lead generation.
  • Collaborate with the business intelligence, marketing, and sales teams to support the development and reporting of key metrics; proactively surface the data insights needed to optimize efforts across the marketing and sales teams.
  • Support key initiatives and special projects for the sales and marketing teams to assist with the attainment of revenue goals.
  • Develop members of the Revenue Operations team through regular one-on-one’s, coaching sessions, and through quarterly alignment of long-term career goals.

SHOULD YOU APPLY?

If you’ve got all the below skills, drop what you’re doing right now and reach out. If you’ve got some of these skills, we still want to hear from you!


  • Strong track record of managing digital marketing and marketing automation systems (we’re a Pardot shop) within a B2B SaaS company 
    • Previous experience and knowledge of Salesforce is preferred; previous experience with Salesforce configuration is not required
    • Knowledge of B2B sales concepts and marketing funnel with strong analytical skills
  • 1-2 years experience managing and developing a team 
  • 2-4 years of experience of working with the Salesforce platform and with marketing automation tools
  • Demonstrated ability to communicate effectively and persuasively at all levels 
  • Self-starter and autonomous; ability to work independently, prioritize and get things done
  • Ability to work collaboratively and respond quickly to changing needs and opportunities
  • Deep understanding of quote-to-cash systems and how they are best integrated to Salesforce (or similar system) is preferred but not required

Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.

  • Teamwork: Focus on the “we,” not the “me.”
  • Honesty: Follow your moral compass.
  • Reliability: Be someone others can count on.
  • Energy: Be balanced, be energized.
  • Action: Errors of action are better than errors of inaction. Be brave.
  • Drive: Own it.
  • Scope: Don't try to boil the ocean.

The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

The Predictive Index is an Equal Opportunity Employer.




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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • .NET CoreFrameworks
    • PardotAnalytics
    • DoceboAnalytics
    • AsanaManagement
    • JIRAManagement
    • DomoManagement
    • WordpressCMS
    • SalesforceCRM
    • SalesloftCRM

Location

Our office is close to lots of restaurants and a huge shopping area! Just minutes from the Rt. 128 train station, we're commuter friendly to everyone!

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

I think The Predictive Index really puts its people first. My manager has been really supportive of my needs in and out of the office. I think having a manager that cares about me as a whole person makes me feel more fulfilled and energized to come to work.

Caraline

PI Ambassador/Office Coordinator

What does your typical day look like?

I'd say a good third of a "typical" day is spent meeting with people to make sure our team is building the right stuff and in the right way. Another sixth my day is spent interviewing or thinking about hiring and onboarding since we’re growing so fast. The last half of my day is hopefully spent programming! Building cool stuff is my favorite!

Stefan

Lead Software Engineer

How does the company support your career growth?

Career growth is at the center of this company. My manager appreciates when I have career conversations with him and proactively schedules a development meeting on a quarterly basis. We’re also growing quickly which is naturally creating opportunities for growth. Want proof? We’ve had 40 promotions in the last two years while having 115 employees!

Alex

Team Lead, Account Executives

What is your vision for the company?

Operations at PI enables all business units to empower members to maximize their creativity. I envision PI's growth to be powered by scalability, where systems and intelligence allow us to focus on high-value activities; where departments partner in successful cross-functional initiatives enabled by optimal automation.

Maribel

Senior Vice President, Operations

What’s the vibe like in the office?

It’s vibrant and full of energy with animated discussions every direction you turn. It may sound weird, but it feels like there is knowledge in the air you breathe. You learn something new every day just by interacting with the talented people you work with.

Zoya

UX Researcher

What are The Predictive Index Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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