Hi. We’re HubSpot.

HubSpot is the world’s leading inbound marketing and sales platform. Over 30,000 customers in more than 90 countries use HubSpot’s software, services, and support to grow. A global company with offices in the US, Ireland, Australia, and Japan, HubSpot transforms how organizations market and sell, to match how people research and buy.

HubSpot has also redefined how people work and live. Our commitment to autonomy, flexibility, and transparency prompted the creation of our Culture Code, which has gone viral, amassing more than 2M views. Ensuring that our customers and employees are continually growing and learning has helped make HubSpot a Best Place to Work in the eyes of Glassdoor, Fortune, Entrepreneur, Inc. The Boston Globe, and the Boston Business Journal.

If you are looking for a place where you’ll tackle big problems alongside some of the most talented and dynamic people you’ve ever worked with, HubSpot might just be the place for you. Join us!

The Reception & Experience Coordinator plays a pivotal role in welcoming HubSpot candidates, customers, employees, prospects, partners and friends to our Cambridge office.

In this role, the Reception & Experience Coordinator will:

• Provide a delightful experience for HubSpot visitors by creating an inviting lobby environment
• Answer and transfer a high volume of incoming phone calls warmly and efficiently
• Share HubSpot’s culture and passion for inbound with callers and visitors
• Collaborate with vendors, including building management
• Receive and sort mail and deliveries
• Manage HubSpot’s internal Free Books Program along with other external partnerships
• Tidy and maintain the lobby and common areas
• Support Facilities and People Operations teams in delivering an optimal candidate and employee experience
• Manage other special requests or projects as needed

If you think you’re a perfect fit for this role, you should have:

• 1+ years of experience working within a professional environment requiring strong communication skills
• A passion for people, HubSpot’s culture and delivering a remarkable experience for visitors and guests
• Excellent written, verbal and listening skills; impeccable attention to detail
• Ability to deliver under pressure while maintaining a calm and professional demeanor
• A strong orientation to being a team player, particularly in the context of a wide range of working styles and personalities
• Proficiency in Google Docs; ability to fluidly pick up new systems and applications
• Demonstrated reliability and autonomy
• Expectations to work as needed during HubSpot's Cambridge HQ's normal business hours of Monday to Friday 8:30AM to 5:30PM
• BA/BS required