CIC is looking for a welcoming and task-oriented part-time team member to support the day-to-day responsibilities of our Concierge in Cambridge. Starting wage for this position is $17/hr for approximately 25-29 hours/week. Applicants must be available to work during normal business hours, Monday-Friday, from 9am-2pm.

ABOUT CIC

CIC’s mission is to improve the world by helping exceptional entrepreneurs innovate better and faster. We offer carefully curated working environments that combine private, secure offices alongside shared amenities in locations across Boston, Cambridge, Miami, Philadelphia, Rotterdam, St. Louis, and Warsaw and are growing into other cities, within the US and abroad. We currently serve 1400+ startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries. We pride ourselves on displaying a high degree of care and accuracy in everything that we do, and we work to ensure that our clients thrive every day that they are in our space. We believe that our ability to support world-changing entrepreneurs is only as good as the people who make up our teams, and as such we are looking for people who are interested in contributing to--and improving--the way we work. We invite you to explore all our openings here and learn more about us here.

THE IDEAL CANDIDATE

We like to employ service-minded people who are dependable and able to work independently. More specifically, we are looking for someone who possesses the following characteristics:

• Personable, naturally enjoy helping others, and unflappable in a hectic environment

• Enjoys learning about the organization and is enthusiastic about sharing their knowledge of CIC’s programs, events and amenities with guests, clients and staff

• Detail oriented and organized with solid time management skills, strong ability to multitask

• Self-motivated and proactive in taking ownership and responsibility for recurring tasks and leading projects to completion

• Able to communicate in a friendly and professional manner, both verbally and in writing

GENERAL OVERVIEW OF RESPONSIBILITIES

This person will join our Concierge Team, and the responsibilities include:

• Cover the front desk during peak morning hours, lunch breaks, scheduled times, or full time Concierge absences

• Represent CIC as the first friendly face to clients, guests, and visitors while at the desk

• Interact with guests and clients in person and on the phone, in a courteous manner by displaying a pleasant and gracious personality even under stressful situations

• Help keep Concierge running smooth and efficiently by assisting with recurring organizational tasks

• Communicate between Concierge and Mail/Package Team when package issues arise

• Manage Concierge weekly mail tasks such as creating new client mail folders, keeping track of shipping supply inventory or forwarding client mail as needed

• Complete mail filing or package processing when primary staffers are out of the office

• Contribute on team projects that help streamline Concierge trainings, resources and responsibilities, while helping CIC grow as a whole

• Collaborate with other members of Concierge who are responsible for the front desk and mail/package experience

REQUIREMENTS

• A natural interest for helping/supporting others

• Highly detail-oriented and organized with solid time management skills

• Independent, reliable, and willing to learn

• Efficient and focused approach to daily tasks, able to self-direct additional work when appropriate

• Availability to work each weekday during normal business hours with a 9am start time

ATTRACTIONS OF THE JOB

In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:

• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CIC’ers say they like working here is because of their colleagues!

• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company

• Regular massages, access to a nursing room, secure bicycle parking, a game room, a gym, and shower rooms with towels

Starting compensation is $17.00/hour plus 401k matching after the first year of employment (must be 21+) plus 12 unpaid holidays per year. Annual reviews with raises every year for those on track with strong performance.

CIC is committed to building teams that reflect the fabric of the cities we support. We are proud to be an equal opportunity employer and consider all qualified candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. If you have a disability or special need that requires accommodation please let us know.