About:

Reggora is a high-growth, Series A stage fintech company transforming the market for real estate valuation. Reggora provides the first end-to-end cloud-based home appraisal management product, dramatically reducing the mortgage lending timeline and making the lender and home appraiser more efficient. Reggora is backed by top venture capital firms and is headquartered in the Fort Point area of Boston’s Seaport district (just a short walk from South Station) .

We are looking for an Operations Specialist to join our rapidly growing Operations Team in Boston, MA.

What you’ll do:

• Support business application across the organization including daily administration and proactive support; including basic troubleshooting, new user setup, lead routing, lead scoring, data loading and quality assurance
• Empower end-users and manage all support requests and the administrative needs of our users
• Troubleshoot and manage reports and dashboards based on KPIs for stakeholders and ad hoc reporting for individual business units
• Identify and execute Salesforce trainings as needed
• Perform support across all processes related to the deployment of business systems (Salesforce, Pardot, ZoomInfo, LinkedIn Sales Navigator)
• Create and manage all aspects of users’ security, profiles, roles, permissions, and sharing rules (Salesforce, Pardot, ZoomInfo, LinkedIn Sales Navigator, Lucid Chart, etc)
• Work independently and on multiple projects against deadlines in a fast paced, dynamic environment

Who We’re Looking For:

The ideal candidate for this role loves learning new and emerging technologies and has a passion and commitment to building something great. You’re a great communicator and a collaborative team player who rolls up their sleeves, responds quickly and decisively and is flexible and open to change. You thrive in the fast-paced, dynamic start-up environment inherent to a high-growth technology company like Reggora.

Our ideal candidate has:

• Excellent organization, time management, and prioritization skills
• Desire to learn, grow, and excel in their role and play a key operations role in a fast-growth company
• Data-driven, detail-oriented and a creative approach to new tasks, responsibilities and processes
• Ability to multi-task and prioritize activities in a fast-paced environment
• Strong Salesforce skills required - ADM 201 certification preferred
• Exposure to Pardot, NetSuite, TalkDesk is ideal