IT Specialist

Examity the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for an IT Specialist to join its growing team in our Newton, MA location.

Position Overview

The IT Specialist is primarily focused on technical resources that include maintaining the business relationship, monitoring performance, and ensuring product performance in accordance with specifications. As a secondary focus, the IT Specialist will also participate in new client onboarding with our web development team.

Essential Duties

• Experience or knowledge of the following: 
  • • Desktop support
    • 8X8 Administration (auto attendant, ring groups, and user/line management)
    • Screen sharing (GoToMeeting and Zoom)
    • Office 365 (user management)
    • US office network
    • Lightower (primary fiber circuit)
    • Comcast (back-up internet)
    • DCSI (firewall monitoring and service)
    • Camtasia
    • Digital River
    • Skype
    • GoDaddy (SSL certificates)
• Maintain contracts and alert management to critical dates and required actions.
• Monitor performance of technology and, with management guidance, take appropriate actions to improve performance.
• Understand functions and features of technology and recommend adoption to management.
• Implement technology patches, upgrades, and new versions.
• Maintain Vulnerability Matrix and conduct tests as appropriate.
• Report all issues and escalate to appropriate team members.
• Assist with standard account integrations.
• Apply knowledge of User Acceptance Testing (UAT) of new products and features.
• Ability to facilitate new product rollouts.
• Help with new product/feature and operations documentation.

Requirements

• Associate’s or bachelor’s degree.
• Cybersecurity experience.
• A fast learner and self-starter with solid written and verbal communication skills.
• 2-3 years professional work experience preferred.
• Demonstrated interest in web applications, client/server configuration background helpful.
• Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

Benefits 

Examity offers a competitive salary and a comprehensive benefits package including health, dental and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.