IT Operations Engineer

DataRobot is looking for an IT Operations Engineer to join our global IT team that builds, supports and maintains our corporate infrastructure and global staff.

The team is responsible for server, workstation, laptops and network configuration, administration, and support; it also is responsible for audio, video conference systems, VoIP and file storage systems. The team provides IT support to local and remote staff.

Requirements

• 3+ years IT operations/Systems administration
• Experience with Linux and OSX configuration and administration
• Experience with network configuration, support and maintenance for servers, workstations, and laptops
• Experience with desktop support
• Solid knowledge of network protocols such as TCP/IP, HTTP, NTP, SNMP
• Proficiency in shell scripting or programming
• Knowledge in IT process automation such as backup and recovery
• Knowledge in desktop/laptop automated provisioning
• Knowledge of configuration management tools, like Ansible, Puppet, Chef, etc; preferably with Ansible.

Desired

• Expert level in desktop/laptop automated provisioning
• Experience with OpenLDAP or other centralized authentication systems
• Experience with Audio/Video conference systems configuration and administration
• Experience with VoIP configuration and administration
• Experience with remote desktop support
• Good writing and communication skills
• Previous startup experience
• Bachelors in Computer Science, related field or equivalent demonstrable experience.

Cultural Fit

• Teamwork – works well with others within team and across groups in company
• Execution Success – plans and meets/exceeds objectives on time and with quality
• Entrepreneurial – flexible, optimistic, problem-solving approach
• Leadership and Initiative – does the right thing without being asked, proactive at dealing with issues.