Overview /

Are you looking to grow your IT skills while becoming a superhero to your colleagues? Come join us at Numerated, where thanks to our rapid growth we need someone like you to help provide the same level of world-class support internally that we provide for our customers.

As a Numerated IT generalist, you’ll do everything from helping your coworkers with their pesky computer problems, to designing and building IT infrastructure. If you have a passion for IT, a love of learning, and a customer-oriented mindset, we’d love to meet you.

Essential Responsibilities /

In this role, you will:

• support macOS laptops
• support and administer a large suite of corporate cloud applications including Google Workspace, JumpCloud, Zoom, 1Password, CrowdStrike Falcon, Office, Adobe, Virtru, and many others
• respond to notifications and alerts generated by our IT infrastructure
• perform IT onboarding and offboarding for arriving and departing employees
• identify gaps in our IT infrastructure and drive projects to fill them
• identify opportunities for efficiency improvements through better IT automation and integration, and make them happen

Education Requirements /

• Bachelor’s degree in Information Technology Preferred
• Master’s degree Not Required
• Certification Requirements: Not Required, depending on specific certification may be an acceptable substitute for a degree

Work Experience Requirements /

• 1+ years of experience supporting macOS and/or enterprise cloud applications
• in-depth knowledge of and experience with one or more IT products and/or applications
• scripting or programming experience (Python preferred) a big plus