Smartsheet – Front Office Coordinator (Boston, MA)

Smartsheet is looking for an authentic, positive, and flexible Front Office Coordinator to greet visitors, vendors, and job candidates while providing administrative support to the growing team at Smartsheet. The successful candidate will be adaptable and supportive within a fast-paced environment. Professional communication and organization skills are critical. An independent, driven individual will thrive in this position. This essential role is part of the Office Operations Team and will report directly to the Office and Facility Manager in our Boston, MA Office.

Responsibilities

• Greet guests at the front desk and assist them with the sign in process using Envoy
• Create a friendly, comfortable, and welcoming atmosphere in the lobby and conference space
• Maintain the cleanliness of the reception area and attached conference rooms at all times
• Provide an outstanding interview experience for Smartsheet candidates
• Manage general email correspondence
• Assist with employee inquiries and requests through the HappyFox ticketing system
• Manage access card needs with the building and IT
• Be a knowledgeable and helpful resource for our employee base and direct team, providing an outstanding experience in all interactions
• Manage outgoing and incoming mail and parcels, including daily mail retrieval from the mail room

• Review calendars daily and solve for conflicts, provide assistance for last minute meeting requests
• Manage inventory of company branded merchandise
• Additional executive and office support as needed

Qualifications

• 1 or more years relevant administration experience
• Demonstrated multi-tasking skills with a track record of efficient task progression and completion
• Professional and effective written and verbal communication skills
• Able to interact at all levels with internal and external clients in a professional, thoughtful manner
• Ability to maintain schedule flexibility depending on needs of office and team
• Well-organized, ability to prioritize tasks, meet deadlines, and provide high-level of accuracy
• Desire to learn and improve in a quickly growing, fast paced environment
• Able to actively listen and determine action items without further follow up
• High School Diploma or GED required
• Superior skills with Google Apps & Google Drive, specifically with Google Calendar
• Mac OS proficiency

About Smartsheet

Founded in Bellevue, WA in 2005, Smartsheet is a cloud-based work execution platform, fundamentally changing the way work gets done by enabling teams to work at scale and providing leaders intelligent, real-time insights. Smartsheet is designed to unleash the benefits of greater work agility and collaboration by providing a powerful platform for organizations to plan, track, automate, and report on work. Smartsheet empowers teams to execute with speed and accountability — and make better decisions, faster.

Our Culture

Smartsheet is a place where people love what they do and are empowered to do their best work every day. We support one another and achieve our goals as a team, not as individuals. Each person, at every level, gets to have an impact.

Our Values

Honest: Be truthful and do what is right

Authentic: Be real and challenge directly

Driven: Operate with urgency and focus on results

Innovative: Develop new ideas and think creatively

Effective: Deliver quality

Supportive: Be kind and help each other succeed