Enterprise Technology Manager at Hopper

| Greater Boston Area
Sorry, this job was removed at 11:30 a.m. (EST) on Tuesday, February 4, 2020
Find out who's hiring in Boston.
See all Operations jobs in Boston
At Hopper, we’re on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.
Recognized as the fastest-growing travel app by Forbes and one of the world’s most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 40 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019, the Google Play Award for Standout Startup of 2016 and Apple’s App Store Best of 2015. 
Take off with us!
We are looking for an experienced Enterprise Technology Manager to take our Corporate Technology program to the next level. The ideal candidate is passionate about providing the best technology experience for our Hopper employees enabling the business from its very foundation, our people. Whether it’s onboarding newly acquired companies, or managing our broad array of technologies, it’s all about optimizing the productivity of Hopper. If you are a rockstar leader who is the first to jump into action we’d love to hear from you.
The perfect candidate will possess a keen understanding of their customer, endlessly and proactively seek to meet their needs and has the technical depth to understand where technology is the best solution.


  • 4+ years in leadership role for employee technology systems 
  • Proficient in supporting both MacOS and Windows operating systems.
  • Previous ownership of productivity technologies such as Slack, GSuite, Adobe, etc
  • Hands on experience with Identity and Access Management Solutions (Okta, Onelogin, etc.) and/or directory services (Active Directory, JumpCloud, OpenLDAP...)
  • Experience with IT management and automation solutions (Jamf, Munki, etc.)
  • Effective verbal and written communication skills with a “can do” attitude. 
  • Excellent project management skills
  • Ability to adapt yourself and your team to evolving organization and changes in priority
  • Strong data driven decision making-skills
  • Scripting experience with Python, Perl, Ruby, GO, etc. 
  • Data-driven decision-maker with the ability to build/run basic queries and reports


  • Lead cross-functional IT projects, including the design and deployment of new IT systems and technologies
  • Direct technology strategy by studying organization goals, strategies, and practices
  • Identify problematic areas and opportunities for automation then implement strategic solutions
  • Work with external vendors for any repairs/technical work requests
  • Manage a team that provides tier 1 support to Hopper employees
  • Onboard and offboard employees
  • Manage and maintain office collaboration (video conferencing) and printing systems
  • Ensure security of data, network access and backup systems
  • Handle annual IT budget and ensure cost effectiveness
  • Own the IT asset management process for all hardware and software assets.

Well-funded and proven startup with large ambitions, competitive salary and stock options
Dynamic and entrepreneurial team where pushing limits is everyday business
100% employer paid medical, dental, vision, disability and life insurance plans
Access to a 401k (US) or Retirement Savings Plan (Canada)
Easy commute with a paid-for public transportation or parking pass
IATA Travel Agent Card for discounts in the travel industry
Fully stocked kitchen with: coffee/tea, beer, bagels and snacks (both healthy and not-healthy)
Team lunches, offsite activities and much more!

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases


Boston, MA

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. Commuter benefits. 401(k) and RSP retirement savings plan.

We take food seriously
Catered lunches, Montreal bagels, kombucha on tap, craft beer, endless snacks, espresso machine

Learn something new
At-work French classes, book clubs, board game nights, forensic Fridays, lunchtime debates, table time

Be yourself
Casual work environment, loft-like workspaces, slack channels for every interest group

Take off
Flexible work schedule and vacation plan. Emergency travel assistance. IATA card.

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2000 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
More Jobs at Hopper10 open jobs
All Jobs
Data + Analytics
Dev + Engineer