The Operations Manager oversees all functional and operational needs of the company and team members.

Responsibility

• Oversee all office administration, facilities and logistics. Manage office management team and collaborate with IT teams. Grow and expand teams where necessary.
• Develop and implement new operational systems for a fast-scaling business.
• Coordinate onsite employee benefits including daily lunches, other office food, and office events.
• Plan the global real estate strategy and determine which cities to establish temporary office structures vs more permanent leases.
• Drive the culture of the company through establishing activities that drive employee fun and ultimately employee productivity.
• Collaborate with global offices to establish consistent operational standards and best practices.
• Work with HR to ensure new employees have everything they need to be successful on their first day.
• Ensure top customer service for all employees. Investigate team satisfaction and report any issues. Oversee office visit experience with the Office Manager, including arrival processes, Company apartments, and general hospitality.
• Manage Company purchasing, develop global processes and oversee approvals and transactions, from large-scale (i.e. equipment) to incidentals.

Main Requirements

• 7+ years operations experience.
• 3+ years people management experience.
• Experience with facilities management on a global level.
• Strong focus on employee needs first and systems second.
• Extraordinary customer service.
• Willingness to take on a variety of work - no task too big or small.

Desired Skills

• Experience in a fast-growing startup and implementing new systems preferred.

Individuals seeking employment at DataRobot are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.