Director of Global ISV

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Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital, and 83 North bringing our total investment to $100M
  • Enabling over 200 of the world’s leading B2B and B2C companies including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, Toyota Material Handling USA, Inc. and Walmart Mexico to offer more, learn more, and sell more
  • True to our core values of: Innovate & Inspire, Satisfy & Empower Clients, Get Things Done, Go Above & Beyond, and Work Hard Together

Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest in 2020 and beyond. Gartner projects that more than 60% of online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems by the end of 2020. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for a Director of Global ISV.

Reporting to the VP of Global Alliances and Channel Sales, you will be responsible for creating and implementing the ecosystem plan to support Mirakl’s strategy. You will work cross functionally with the products team, customer success team, marketing team, and other members of the Global Alliances & Channel Sales organization. You will recruit, develop, and drive strategic relationships with key technology partners establishing deep technical integrations, setting clear expectations for business success. You will run them throughout the partner lifecycle; from business planning to integration to go-to-market. Your depth of experience in the cloud ecosystem gives you firsthand insights into the vendors and industry trends that will enable your success in driving associated partnerships.

Ideal candidates will have 7 to 10+ years experience, with at least 3 working with ISV's creating ecosystem strategy. Experience in digital commerce and/or marketplaces is highly desired. The applicant should have strong technical skills and experience in sales or marketing.

  • You will be the global ecosystem lead for Mirakl, responsible for the design of ISV strategy.
  • Act as interface for all things ISV Partner related (Strategy, Sales, Product Management and Marketing).
  • Working with the product team, participate in strategy creation and be responsible for the ecosystem strategy; drive how partners fit in and help execute and accelerate market vision.
  • Working with the product team’s “connector” group you will collaborate on prioritizing and executing on key integrations to 3rd party technologies.
  • Vision: Identify (“Art of the possible”) how the spectrum of partners/partner activities can contribute to meeting Mirakl’s goals.
  • Ecosystem: Translate the “vision” into what the Ecosystem needs to look like in order to execute on that vision; Drive clear prioritization of partners required for strategy execution.
  • Success Criteria: Define what success look likes. Convert into tangible achievements and deliverables by quarter and year.
  • Measure, Identify, and track against metrics.
  • Lead the overall execution and relationship management for the prioritized partners including the initial scoping and business development (BD) work with select partners.

Requirements

The ideal candidate will have:

  • 7 to 10+ years experience, with at least 3 years working with ISV's creating ecosystem strategy. Demonstrated success developing cloud ecosystem strategies and working with ISV's.
  • Collaborative bridge builder with a proven ability to work cross-functionally and consistently keep colleagues, team members and other key players aligned.
  • Excellent management, interpersonal, written and presentation skills.
  • Deep understanding of digital commerce and/or the marketplace/ platform business model.
  • Strong technical background, prior experience as a pre-sales engineer or technology consultant is preferred.
  • Highly analytical, data driven, strategic thinker but also a creative problem solver and innovator.
  • Ability to make thoughtful, actionable recommendations under minimal structure, and quickly build consensus with senior level internal and external stakeholders.
  • Ability to create and cultivate informal networks with key decision makers.
  • Ability to regularly travel to Paris.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks

Location

Step into the vibrant heart of Boston with our office, ideally situated in the dynamic downtown area, just across from South Station! We are surrounded by a lively mix of cafes, restaurants, bars, and an array of shops, our location is not just a workplace, it's a hub for activities.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

Sales

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Director of Seller Recruitment

What makes someone successful on your team?

Passion and resolution are contagious at Mirakl, and we look for people who want to make an impact!

Nicole Tiberia

RVP of Sales, East

What are Mirakl Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Coffee & Espresso, tea, and snacks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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