Klaviyo is looking for a Director of Enterprise Applications, an incredible opportunity to build out a new business unit to provide structure & leadership, deliver technical solutions while overseeing the delivery of cross-functional projects, and ensuring internal stakeholder satisfaction for our critical business applications.  You’ll partner with all business functions  to understand  needs, gaps, risks, workflows and goals to develop a roadmap of projects to be prioritized and lead from conception to launch.

As Klaviyo grows, we’ll continually rely on systems and automations to help us move faster and more confidently with trust that our systems are designed to scale for our continued growth and confidence in the completeness, accuracy and security of our data. If you enjoy systems and process design, enabling scale through technology and working in a collaborative and energetic environment, this is the role for you. Your key focus areas will be systems that touch our order to cash, procure to pay, commissions to pay and people to pay process areas.

How You Will Make a Difference 

• You will drive the technical Enterprise Applications strategy to align with business goals and objectives.  Define enterprise technical roadmaps and architectures and ensure functional teams are organized to execute effectively.
• Lead cross-functional technical projects partnering with a variety of stakeholders: Sales, Finance, People Operations, Legal, Marketing, Engineering, Corporate IT, Security and Trust
• You’re a proven leader and will provide leadership to admins, developers, business system analysts, testers to deliver high value solutions including overall processes, architecture and integrations with critical applications
• Hire, develop, and lead an inclusive, engaged, and high performing team
• Partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions
• Maintain consistency of architectural principles across systems and applications, setting strategies, policies, standards and practices including scalability, maintainability, reliability, extensibility, usability and security

Who You Are

• 12+ years of information systems experience with expertise in architecting cloud native strategies to optimize business agility, integration, scalability, and cost reduction
• Mastery with industry leading SaaS tooling (Workday, Salesforce, Coupa, etc.), influencing stakeholders  and building integrated systems at scale
• Highly collaboratively leader who listens carefully to stakeholder needs, thinks innovatively to implement scalable cross functional system solutions. Creates win-win outcomes.
• Inspire and lead the team members by mentoring, coaching, evaluating, and advising on professional development
• Highly organized, results-driven, with exceptional attention to detail with great end-to-end program management
• Experience with sensitive data and creating systems that meet the security and compliance needs that come with the management/ownership of sensitive data
• Experience in maintaining SOX compliance solutions and supporting internal and external auditors.
• Flexibility to manage some systems  headcount which may report direct in to the business leader and dotted line into IT