At Markforged, we are on a mission to unlock the next 10x of innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.

The goal of the Go to Market and Business Operations team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies. There is a strong focus on analytical and quantitative thinking. We blend high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.

The Director, Business Operations position will focus on helping Markforged continue to scale - managing Business Operations teams, working with executives and cross-functional leadership to solve problems, maintaining team budgets, building executive level presentations, and performing data analysis to understand and guide business decisions.

In this role you will:

• Manage and develop talent on the Go to Market Operations team
• Analyze sales, channel, and marketing data results and make specific business recommendations to team leadership and optimize decision making and planning processes
• Serve as main point of contact for team leadership as it pertains to Go to Market Operations
• Define, develop, and execute comprehensive projects and initiatives as needed to support Markforged’s growth
• Lead sales performance tracking and forecast efforts
• Identify opportunities to improve efficiency and output of sales, channel, and marketing processes and demonstrate return on investment to senior management
• Support development of new Markforged’s initiatives as they pertain to Go to Market efforts
• Partner with cross functional teams such as finance and operations to ensure day to day business running smoothly in lead to cash process
• Drive development of strategic resources to meet business goals
• Maintain GtM team budgets with team leads
• Manage Go to Market data integrity across all tools and platforms (such as Salesforce, etc.)
• Manage and support onboarding and new hire efforts and initiatives for Go to Market employees

What we look for:

• Excellent management skills - leading by example and guiding teams to perform at their best levels
• Excellent communication skills, written and verbal
• Polish and professionalism while working with executives
• Raw smarts: business and practical common sense and intellect
• Excellent project management skills
• Acute attention to detail
• Roll-up your sleeves attitude
• Critical thinking skills
• Team player that works collaboratively with others
• Expert knowledge of Excel
• Embraces a fast-paced environment while bringing process and structure to the table
• Strong academic background
• Willingness to learn new skills
• Strong academic background
• Degrees in finance, economics, business, or equivalent experience preferred
• 5+ years experience managing teams in Sales Ops, Channel Ops, Marketing Ops, Business Ops, or related roles

Why Markforged?

• At Markforged, we have a culture that values learning, data-driven decision making, and prioritization
• We learn from failure and are not afraid to keep trying after others have given up
• We are a team of talented individuals and are looking to grow with enthusiastic individuals who share our vision of improving how the world innovates
• We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more
• Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.

To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.