Corporate IT, Systems Engineer II

| Greater Boston Area

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 21.2 million diners food ordering experience and we are partnered with 140,000 restaurants in 2,700 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! 

 

Our Systems Engineer will be a part of the Corporate IT Engineering team and will drive innovation with systems and automation throughout our technical infrastructure, applications, and processes.

 

We are a team of smart, motivated engineers that place a high value on craftsmanship and the security and scalability of our infrastructure. As we grow and continue to support our growing organization, we’re looking for a talented engineer to help us improve processes, drive automation and take our systems to the next level of technology. 

 

The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Some Challenges You’ll Tackle

  • Design, recommend and implement secure system and network infrastructure in a multi-site topology
  • Build and maintain hyper-converged/virtualization infrastructure and systems for corporate business needs
  • Perform day-to-day administrative activities to maintain employee systems: telephony, desktop applications, cloud applications and network access
  • Identify and implement automation opportunities
  • Participate in the design and maintenance of the network LAN/WAN infrastructure and monitoring performance
  • Participate in the design and support of the wireless network in a variety of environments
  • Maintain AD environment in our network and connectivity to all corporate locations
  • Implement and maintain SD-WAN technologies to connect with other corporate locations and cloud providers
  • Stays current on emerging technology, and be able to provide recommendations for future technology investments.
  • Interact with employees to understand the way they perform work, and seek creative ways to improve our workflows with technology
  • Work with members of the team in other physical locations to ensure that projects and priorities are aligned, coordinated and prioritized

You Should Have

  • Bachelor's degree in Information Technology, or related field experience
  • 3+ years implementing and maintaining physical and virtual infrastructure
  • 3+ years of experience with security and authentication protocols (SAML, LDAP)
  • 2+ years of Okta administration
  • 3+ years building and maintaining Active Directory
  • Strong knowledge and experience with Windows 10, macOS, Windows Server 2012-2019 (including core installations) in an Enterprise environment
  • Experience with various Linux distributions (CentOS and Ubuntu preferred)
  • Experience with any of the major cloud providers Azure, AWS, GCP
  • Experience leveraging Active Directory for user and group management
  • Ability to create PowerShell or Python scripts to drive automation 
  • Virtualization concepts, and storage technologies that often support it (VMware, AHV, vMotion, NetApp and Dell EMC)
  • Knowledge of Network protocols and routing and troubleshooting utilizing various capture and analysis tools
  • Knowledge of SD-WAN technologies and theories
  • Knowledge of wireless technologies, spectrum analysis, encryption, and authentication
  • Track record of sound judgment, problem-solving, decision making, organizational and analytical skills
  • Ability to collaborate and communicate with all levels of the organization, from peers to management and executives
  • Experience working with virtual/remote staff members

And Of Course, Perks!

  • Flexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries. 
  • Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth.  We provide continuous learning opportunities, training, and coaching and mentorship programs.  
  • MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit  to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
  • Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support causes that are important to them.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • RubyLanguages
    • AndroidLanguages
    • iOSLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Relational DatabasesDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.
Why This Employee calls Grubhub the Cirque du Soleil of Tech Talent
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An Insider's view of Grubhub

What’s the vibe like in the office?

It's fun coming to work because there's a constant buzz in the office. Everyone's excited to be here, working on big things, but also having fun collaborating and just being around each other. The marketing team is really tight knit- even though we're busy heading up our own projects, we make sure to take time to catch up on what we're up to.

Dyan

Growth Marketing Manager

How do your team's ideas influence the company's direction?

Our inside sales team lives on the company's front lines, playing an integral part in our growth strategy. Our sales team has direct access to our CSO, CEO and the entire marketing team. Their feedback, ideas, and suggestions -- even down to who they choose to call day in and day out ultimately define who our next client becomes.

Kathleen

Inside Sales Manager

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
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