Notarize
We create user-friendly products to serve the most important & stressful moments in people's lives
Boston, MA
Remote

Cloud Systems Administrator at Notarize

| Remote
Sorry, this job was removed at 7:29 a.m. (EST) on Tuesday, March 23, 2021
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At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. 
Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. We’ve been dealing with a number of challenging (but interesting!) scalability issues, as more and more global enterprise companies look to Notarize to help them speed up business processes and provide better customer service in a new, fully-remote world. We’re building the team that will operate a critical platform company in tomorrow’s economy. Come join us!
We're looking for a collaborative and technical Cloud Sys Admin who can manage the growth and continual improvement of our IT infrastructure. You'll manage the enterprise SaaS applications and networks, and you'll advise on ongoing security and compliance activities. This is a very hands-on and highly cross-functional role in a rapidly-evolving org where there are interesting new problems to solve every day.

What you’ll do as a Cloud Systems Administrator at Notarize:

  • Own administration of core systems applications (Okta, GSuite, AWS, Slack, Jira, Confluence, Zendesk, etc)
  • Build automations, utilize APIs and perform maintenance between Okta and SaaS applications
  • Assist with onboarding/off-boarding processes and automations
  • Assist with monitoring endpoint reports to ensure systems are accurately configured, patched and secure
  • Management and troubleshooting of MFA, MDM, SSO, VPN, firewall, AV (Sophos), and physical device/cable/peripheral related issues
  • Build and extend monitoring capabilities
  • Create and document IT-specific procedures and playbooks
  • Assist and advise IT coworkers on best practices

What we’re looking for:

  • 5+ years experience as a Systems Administrator, preferably at a cloud based startup/tech/SaaS company
  • Hands-on experience in AWS infrastructure and services including but not limited to EC2, IAM,VPC, S3, ELB, EBS, RDS, Route 53, CloudFront, CloudWatch, CloudTrail, etc.
  • Experience supporting SaaS applications 
  • Familiarity with network protocols, troubleshooting, and administration (basic LDAP, SAML, TCP/IP, UDP, SNMP, SMTP, DHCP, and DNS, NFS).
  • High degree of proficiency in Mac computer hardware and software systems
  • Comprehensive understanding of cloud networking concepts
  • Experience in establishing IT best practices around OS hardening, patching, and security scanning
  • Strong communication and documentation skills
  • Thoughtful communication & collaboration skills, able to clearly convey information to a variety of audiences
  • Customer support mindset - willing to dig in and lend your expertise to help your team 

Some of our benefits:

  • Competitive salaries & equity
  • Heavily subsidized medical, dental, and vision
  • Unlimited PTO & flexible work schedules
  • Paid parental leave
  • Annual budget for personal learning & development
  • Small, cross-functional teams
  • Strong emphasis on collaboration & mentorship
  • Paid lunches (through Grubhub) & regular Lunch & Learn sessions 

Our core values:

  • Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth. 
  • Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.
  • Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences. 
  • Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.

Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. 

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Where we are

Or main office was originally in Boston, but we're fully remote now, with employees working from home all across the country, in every department.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • KotlinLanguages
    • SwiftLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
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What are Notarize Perks + Benefits

Culture
Partners with Nonprofits
Recently we've partnered Friends of the Children, a group that works to provide underprivileged students with the tools and equipment they need for a better homeschooling experience.
Friends outside of work
Intracompany committees
Beyond our DEI group, Notarize has a variety of committees for managing fun activities, holiday-themed parties, and corporate giving.
Daily sync
Team owned deliverables
Diversity
Diversity Employee Resource Groups
Our DEI group is involved with a number of important initiatives at Notarize, including recruiting, education & training, mentorship, and corporate giving.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Notarize pays 90% of the premiums for dental coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Vision Benefits
Notarize pays 90% of the premiums for vision coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Health Insurance Benefits
Notarize pays 90% of the premiums for medical coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Life Insurance
Wellness Programs
Employees have $100/month to spend on anything they need for their well-being, from office equipment to yoga classes to meditation apps.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are able to invest pre-tax dollars in a 401k plan through TransAmerica.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
in addition to our regular PTO, employees also receive "Pandemic Time Off" - employees are *required* to take off at least one day per month, to take care of themselves & their families.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Some Meals Provided
Employees get $30 through Grubhub every 3 weeks.
Recreational Clubs
There are non-work Slack channels that cover everything from music to pets to fantasy sports to boba tea. In non-pandemic times there are also yoga/exercise/running clubs that meet IRL.
Fitness Subsidies
Home Office Stipend for Remote Employees
Employees have $100/month to spend on anything they need for their well-being, from office equipment to yoga classes to meditation apps.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Lunch & Learn sessions are held every 2 weeks throughout the year. Anyone can sign up to present, anyone can attend, and they are recorded so if people are busy they can watch them later.
Promote from within
Mentorship program
Continuing Education stipend
Any Notarize employee, after one year of service, has access to $500 per year to put towards career/position-oriented events, classes, and other approved learning opportunities.

An Insider's view of Notarize

How would you describe the company’s work-life balance?

Leadership makes work-life balance a priority so that employees feel comfortable doing the same, which is really refreshing and so necessary, now more than ever. For example, we’re required to take a “Pandemic Day” every month (on top of any PTO we might also take). It’s a great way to ensure we recharge at a time when burnout is real.

Alexandra

Senior Customer Success Manager

What's the biggest problem your team is solving?

My team has been working to enable multiple signers in different locations to sign together in the same notary meeting. It's been quite challenging to implement technically and in a legally compliant way. It's exciting to be able to offer the flexibility of signing together, apart, especially in today's increasingly remote world.

Steph

Product Designer/Manager

How has your career grown since starting at the company?

I joined as a Notary in 2018, have been promoted multiple times, and now work as a Team Lead with 3 people under me. I've sharpened my skills in leadership, strategic thinking, data analysis, and effective communication. I've grown tremendously since joining Notarize, alongside the continuous elevation and growth of the company as a whole.

Tiara

Compliance Team Lead

How do you make yourself accessible to the rest of the team?

More than just being available, I've made a conscious decision to be extremely transparent about my own capabilities, struggles, background, etc. I hope this makes me more approachable and creates a culture where people can be open, honest, and supportive.

Pat

CEO

Jobs at Notarize
32

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Dev + Engineer
HR + Recruiting
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Product Manager, Real Estate

Remote
1 hour ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Demand Generation Manager

Remote
21 hours ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Cloud Engineer - Cloud Infrastructure

Remote
21 hours ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.    Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Account Manager

Remote
1 day ago
As an Account Manager at Notarize, you’ll be entrusted with building strong relationships with customers, connecting with key business executives and stakeholders. You’ll have a dedicated book of business as you strive to unlock value for our customers, ]driving revenue growth through renewals, upsells, and cross-sells. On any given day, you might partner with the legal, product, or marketing teams with the ultimate goal of growing Notarize’s business by continually improving the customer experience.

Account Executive

Remote
1 day ago
We’re looking for an experienced Account Executive to join our growing Sales team. In this role, you’ll use your consultative selling approach and strong closing abilities to accelerate our already rapid expansion in key business verticals.

Account Manager

Remote
1 day ago
As an Account Manager at Notarize, you’ll be entrusted with building strong relationships with customers, connecting with key business executives and stakeholders. You’ll have a dedicated book of business as you strive to unlock value for our customers, ]driving revenue growth through renewals, upsells, and cross-sells. On any given day, you might partner with the legal, product, or marketing teams with the ultimate goal of growing Notarize’s business by continually improving the customer experience.

Data Scientist/Automation Specialist

Remote
2 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Sales Operations Analyst

Remote
2 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Social Media Marketing Manager

Remote
2 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Executive Assistant/Strategic Partner - GTM

Remote
3 days ago
Our Go To Market team is searching for a motivated and action-oriented Executive Assistant. You'll partner closely with our President to make his time more efficient and productive while supporting the GTM leadership team on a wide variety of cross-functional projects and initiatives. You should be self-directed, autonomous, and capable of managing a varied workload from multiple inputs, and able to prioritize the day to day against the bigger picture. This person will need to be an excellent problem solver, ultra-organized, and be comfortable exercising judgment to prioritize calendars, meetings, and projects in a high growth environment.

Product Marketing Manager, Real Estate

Remote
4 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Enterprise Account Executive

Remote
6 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

QA Automation Engineer

Remote
6 days ago
As one of our Senior Software QA Engineers, you'll help us design, develop and extend our automated UI/API test frameworks. You'll also be responsible for the creation of orchestration tools and test scripts for our products across web, iOS, and Android platforms. You’ll also propose, test and deploy enhancements to our CI/CD pipeline. 

Sales Development Representative

Greater Boston Area
6 days ago
Notarize is looking for a personable and enthusiastic Sales Development Representative to join our growing team in Boston. The SDR is tasked with identifying and generating sales opportunities through both inbound and outbound activities. The right candidate will be someone who works well under pressure, thinks creatively, can easily initiate relaxed but informative two-way phone conversations with prospects, and is highly self-motivated. As an early hire on a new team you’ll have a huge growth trajectory, getting hands-on experience and mentorship at a dynamic, user-focused startup in a brand new industry.

Recruiter

Remote
6 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Business Analyst

Remote
6 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Manager, Strategic Alliances

Remote
6 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) since March 2020 as companies across industries have looked to Notarize to speed up their business processes and reimagine

Strategy & Business Operations Lead

Remote
6 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) since March 2020 as companies across industries have looked to Notarize to speed up their business processes and reimagine

Director, Commercial Counsel

Remote
6 days ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Director, Customer Success

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Customer Success Manager (Real Estate)

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Helpdesk Technician

Remote
1 week ago
We’re looking for a full-time Helpdesk Technician to assist our IT team in providing our employees an amazing onboarding experience and exceptional ongoing customer support. In this role you’ll enable our team to be as productive as possible by maintaining and troubleshooting issues related to hardware, software, and peripherals, using your communication skills and follow-through to build trust as you navigate issue resolutions.

Senior Back-End Engineer - Partnerships

Remote
1 week ago
We’re looking for a Senior Back-End Engineer to join our Partnerships team. The Partnerships team is a new engineering team that works to evaluate, design, and deliver product changes driven by partnership opportunities. Working closely with the Channel Sales team, the Partnerships team is brought into early conversations with integration partners to evaluate the business value vs technical feasibility of work. The team focuses on product changes needed to make these technical designs a success and foundational changes to enable future integrations.

Public Affairs Communications Manager

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Back-End Engineer - API

Remote
1 week ago
At Notarize, we’re pulling the future closer. There are over 1 billion notarizations a year. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. Digital transformation at Notarize may require new products, new legislation, new partnerships, or new teams and new ways of

Staff/Principal Back-End Engineer

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. Digital transformation at Notarize may require new products, new legislation, new partnerships, or new teams and new ways of working. We’ve never shied from doing whatever it

Software Engineer

Remote
1 week ago
We're looking for talented Software Engineers who want to start or grow their careers with a rapidly-scaling tech company. You'll be part of a multi-functional and fully-distributed team, collaborating with designers, front-end and back-end developers, cloud / DevOps engineers, and product managers. We have interesting & impactful projects across all parts of our tech stack & product.

Onboarding Specialist

Remote
1 week ago
As an Onboarding Specialist, you will sit at the intersection of Customer Success, Engineering, and Product and help facilitate tighter collaboration between those teams. You will also directly support a number of key projects focused on driving efficiencies both for our customers and internal stakeholders. While this role will be both internal and external facing, and it will provide pathing opportunities both within our Customer Success and Solutions organizations.

Director, Accounting & Finance

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Event Marketing Manager

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal

Senior Solutions Engineer

Remote
1 week ago
As a Senior Solutions Engineer at Notarize, you will sit on the Customer Success team and be the main technical resource for customers across our core verticals (including title agents, lenders, and small businesses). 

Senior Product Manager, Security & Compliance

Remote
1 week ago
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.  Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal