Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.
If this sounds like a fit, we’re looking to hire a Business Systems Analyst to join our Data Science team.
Why we need you.
We’re growing and our clients deserve the best. As a Business Systems Analyst you’ll have an opportunity to help deliver innovative, data-driven products and enhancements aimed at transforming the insurance industry. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.
What success looks like.
Requirements and data relationships are well defined and documented for stakeholder approval and Implementation teams’ consumption
Implementation team understood what needed to be accomplished and is able to deliver on the requirements without a lot of wasted effort
Team is able to validate that all requirements have been met with no ambiguity
Stakeholders are satisfied that the scope being delivered is the best possible solution to the problem they are trying to solve.
What your days and weeks will include.
Provide consultation and business analysis on multiple projects of varying duration, size, and complexity
Elicit, translate and simplify requirements, decompose high-level business and user requirements into well-written User Stories
Analyze and validate business systems data
Document technical requirements and business / technical process flows
Create and maintain Source to Target mapping documentation
Document and organize acceptance criteria for user stories
Partner with architecture to develop the data model/ design solution
Coordinating end-to-end testing along with UAT and observing initiation of the system to validate performance
Acts as a liaison between business stakeholders, and the software development or information technology teams
Perform systems analysis - using techniques such as sampling, and structured analysis, to ensure the solution is efficient, cost-effective and financially feasible
Guide technical teams when needed
Work with technical leads, product managers to plan, develop technical scopes of work and manage the execution of projects/product changes in response to requirements from our stakeholders
Participate in all phases of the development life cycle including requirements gathering and analysis, design, build, test, implementation and continuous service
Work with product and project manager(s) to define improvements to business processes, assist decision-makers in gathering information to make decisions, and help quality assurance test solutions
Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business
Basic Qualifications :
Bachelor’s Degree, preferably in Business or an analytical field such as Economics, Mathematics, Engineering, Computer Science
5+ years business and data analyst experience analyzing and manipulating data from variety of production systems and data platforms
Database experience/SQL expertise
Knowledge of ETL and Datawarehouse concepts and processes
Experience working with both non-technical and technical stakeholders/teams
Former technical experience is preferred, such as working with data engineering / science / analytics teams or experience developing and/or deploying
Ability to identify data quality issues and recommend the best course of action to address them
Excellent interpersonal communication, coordination, requirement gathering and planning skills with cross functional teams
Special combination of technical skill and business acumen, along with a high degree of confidence
Logical reasoning and deduction skills (ability to connect the dots)
Skilled in applying judgment to balance process compliance with achievement of business objectives
Strong organizational skills and detail oriented
Outcome oriented with the ability to drill down from the big picture to process details
Ability to communicate objectives, plans, status and results clearly
Ability to understand and translate business needs into technical requirements
Ability to collaborate across diverse teams and organizations
Preferred Qualifications :
- Former technical experience is preferred, such as working with data engineering / science / analytics teams or experience developing and/or deploying
- Experience with Workday ATS
- 2+ years of experience with Python