Toast
We power successful restaurants.

Associate Chief of Staff - GTM

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.


Bready to make a change? 

We are looking for an Associate Chief of Staff to support our Chief of Staff to the Go to Market Teams and Commerce Business Unit. The ideal candidate is just as strong at analytics as s/he is at influencing senior leaders. This role will be responsible for helping run the operating system for Marketing, Sales, Onboarding, and the Commerce BU as well as driving strategic initiatives. In this highly visible role, it is equally important that this person be a strong individual contributor as much as a team player. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.


About this roll* (Responsibilities)

  • Help manage Marketing, Sales, Onboarding, and Commerce BU operating systems [including its management cadence, decision making frameworks, goal setting process, operating calendar, and communications]
  • Help plan, coordinate, and manage content for leadership and team meetings and offsites
  • Help manage weekly, monthly, quarterly business reviews and annual planning activities
  • Manage the flow of information across the Go to Market teams
  • Identify ways to improve the team's operational workflow and drive process improvements
  • Attend meetings and participate in projects with, or on behalf of the Chief of Staff
  • Provide ad-hoc support on projects small to large; this could include research, financial modeling, internal initiatives, new expansion explorations, presentations and more. 


Do you have the right ingredients*? (Requirements)

  • Process focused and detail oriented
  • Strong project management skills
  • Strong communications skills, as well as, change management and stakeholder management skills
  • Strongly developed written and verbal communication skills
  • Strong desire to focus on analytical insights and answers to tough problems
  • Growth mindset: you seek out learning opportunities for yourself
  • Ability to work both independently with minimal guidance and cross functionally with various teams
  • Strong quantitative and analytical skills
  • 3+ years of experience of consulting / investment banking / business intelligence / strategy / high-growth operations or startup experience


Bonus ingredients* (a pinch of salt): (Non-essential skills)

  • Experience with Salesforce


Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare


*Bread puns encouraged but not required



We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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