Application Specialist

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Hometap empowers current and prospective homeowners to access their home's equity without the burden of debt. Our first product allows homeowners to tap into the built-in value of their home to do the big-ticket stuff that makes life better: start a business, renovate their home, get out from under crippling debt, pay for college tuition, or help family members. 


We’re on a mission to make homeownership less stressful and more accessible by treating homeowners like CEOs of their household, and to make home equity investing as common as borrowing to finance a home is today. We also aspire to build a long-lasting, durable financial technology company that makes a positive mark on the Boston economy and beyond.


Hometap makes investments in homes, buying an equity stake against the home’s future value. For homeowners, this is a simplified, sensible alternative to mortgage debt and monthly payments. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the obligations and downsides of homeownership. We’re scaling rapidly and we have begun expanding our platform to support forthcoming products, complex data science-driven pricing, and investment structure permutations. Our solution leverages advanced data and analytics as we create best-in-class experiences for our homeowners as well as our business and asset capital partners. 


Who You Are

As an Application Specialist, you’ll be a key part of the team that makes investments here at Hometap - helping to fulfill the mission of making home ownership less stressful and more accessible. You will work closely with our sales and underwriting teams to close investments with homeowners.


More specifically, you’ll be responsible for reviewing homeowner applications for completeness, collecting and verifying application data with third party service providers, and coordinating cross functionally to orchestrate the closing and funding of investments. In this role, accuracy and efficiency are equally important. 


What You Bring

To be successful in this role, you’ll need to be execution-oriented with exceptional attention to detail. This role will require the ability to be well organized in a constantly changing and fast- paced entrepreneurial environment. Following existing and iterating on future versions of repeatable processes will be key to success. Also important to the role is having the ability to talk with third parties over the phone. You’ll need to be outgoing with strong communication skills. 

Your Experience

  • Associate's or Bachelor’s Degree (relevant fields include Business or Accounting) or equivalent experience
  • 1-3 years experience in an applicable job/field
  • Applicable job experiences include - loan processing, finance ops, compliance, servicing, real estate, paralegal work and/or application review, junior underwriter, loan officer assistant 
  • Experience in roles where success can be measured by accuracy / completeness
  • Strong written and communication skills
  • Strong problem solving skills
  • Ability to develop and foster cross-functional relationships with key stakeholders
  • Strong computer & CRM skills, including Salesforce

Our Team & Culture

At Hometap, we pride ourselves on being Owners -- of our jobs, our output, our careers -- and Good Neighbors -- we believe helping each other means helping the company, homeowners, and investors succeed. 

 

Equally important to your skill set is what you bring to our team and business. We are looking for a creative thinker who looks for opportunities within challenges, rolls up their sleeves to get things done, values collaboration and communication, and embraces the Homeowner-first mentality. Critical to our mission is being thoughtful in everything we build. If you’re someone who embraces this builder mentality, you’ll be right at home here.


Hometap is based in Boston, but will consider remote work for this position; however, the position must be performed entirely outside of Colorado.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

Our offices are located in the Back Bay neighborhood, home of Boston's tallest skyscrapers, as well as some of the city's finest restaurants, shopping, cafes and hotels. The office is easily accessible for commuters outside of the city as well as those flying in from elsewhere.

An Insider's view of Hometap

What's the biggest problem your team is solving?

We’re building a completely new category in the fintech space, which comes with its challenges opportunities. As marketers, we’re tasked with finding creative ways to educate homeowners about how we’re solving a real problem. Delivering that message as transparently and efficiently as possible is crucial to both the business and our customers.

Loraine

Senior Content Marketing Manager

How has your career grown since starting at the company?

I started at Hometap as a co-op, so much of my experience with the technology we were using had been in a classroom setting. I came on full-time after graduating from Northeastern, and now as a software engineer, I get to concentrate more on a specific domain and have the opportunity to contribute towards and execute on bigger projects.

Nishanth

Software Engineer

How do you empower your team to be more creative?

I encourage our design team to leverage each other's unique expertise and individual passions. One team member is amazing at illustration, where another is a user testing wizard. Still another is an absolute expert when it comes to the UX craft and best practices. We all learn from and are inspired by each other.

Martha

VP of Design

What are Hometap Perks + Benefits

Hometap Benefits Overview

Hometap offers a robust selection of benefits intended to serve our employees and their families, while aligning with our ambitious mission whenever possible.

Culture
Volunteer in local community
Hometap works with organizations in Boston, as well as other cities with high concentrations of employees, to participate in backpack drives, toy drives, volunteer events, and more.
Partners with nonprofits
Hometap has established ongoing partnerships with Boston-area nonprofits, including the Home for Little Wanderers and Heading Home.
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Employee awards
Remote work program
While the large majority of our employees work remotely, we do have offices in Boston and other cities to work from, host meetings, and socialize.
Diversity
Highly diverse management team
At Hometap, we pride ourselves on building a team that’s made up of unique individuals from all walks of life, and that includes our executives and managers.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Hometap offers all of its employees a 50% 401(k) match for up to a 6% contribution.
Company equity
All full-time Hometap employees receive equity units that are fully vested after four years with the company.
Performance bonus
Hometappers on the sales team receive bonuses on a quarterly basis that are determined by the achievement of their established goals.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

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