DataRobot is looking for a temporary Administrator to support multiple areas of DataRobot University’s machine learning and artificial intelligence educational advancement efforts. You will assist with the scheduling of customer and employee training sessions, register participants for classes, help support academic institutions adopting DataRobot in their curriculum, and ensure that customers attending onsite classes receive a cutting edge guest experience.

Responsibilities:

• Monitor swag supplies; take stock, organize and ship swag globally
• Schedule public and private DataRobot University classes
• Coordinate various logistics for classes globally, including working with various caterers and vendors as needed
• Assist universities adopting DataRobot by tracking various activities and issuing student account access codes
• Maintain positive and professional staff and customer relationships; greet and welcome all customers to our onsite education classes
• Assist coordinators and instructors with a variety of general domain administrative tasks
• Aid in preparation of ad hoc materials and projects as needed
• Ensure accuracy in our event tracking database

Required:

• Ability to be part of and appreciate something that is larger than one's self
• Detail oriented (someone who notices the small things)
• Excellent recall, follow-up, and follow-through
• Strong work ethic and morale; dependability and initiative are essential
• Willingness and eagerness to learn new, non-traditional software 
• Ability to accept and understand nuances without frustration
• Comfort and skill working across the board with employees and customers of all levels
• The ability to assess and communicate issues diplomatically without hesitation
• Excellent computer/software skills (Google Docs, Sheets, Drive, and similar) and ability to use a Mac
• Experience with customer relationship management software and/or learning management systems is a plus