Master Problem Solver

| Boston
Integration Test Engineer
LevelUp is seeking a talented individual to join our Network Operations team. As a Master Problem Solver (MPS) you will collaborate with engineering, product and operations to ensure our order ahead integrations meet high standards of quality before going out to production. This position requires a mix of technical and business acumen and is an excellent entry point into a fast-paced, dynamic startup for those interested in software development, operations and quality assurance.

Responsibilities

  • Ensure quality and reliability for LevelUp’s order ahead integrations via functional testing, monitoring tools and error triage
  • Manage ticket prioritization, test new integrations and bug fixes and coordinate engineering deploys
  • Communicate fixes to relevant teams (support, account management, sales)
  • Work with engineering teams to establish integration standards and optimal implementation.
  • Analyze database information and address integrity issues as needed.

This Job Might Be a Fit If You:

  • Passionate problem solver, capable of prioritizing and delivering solutions in a fast-paced environment
  • Strong attention to detail and excellent communication skills (both written and verbal)
  • Self-motivated, high energy driven personality with the ability to follow through on assignments
  • Familiar with writing SQL queries and experience with project management tools (we use Jira)
  • You are awesome. And ready to work with awesome people
  • Bachelor’s degree.

Bonus Points if You:

  • Familiar with software development (e.g. know how to code, work with developers, etc.)
  • Appreciate .gifs
  • Are a quick study and love to learn how things work

Benefits & Perks

  • Free catered lunches from the businesses in the LevelUp ecosystem
  • A never ending amount of coffee beans to make whatever satiates your palate (Americano, Latte, Espresso, Regular Cup O Joe)
  • Strong benefits package including Medical, Dental, Vision, Disability and Life Insurance, fully paid for by LevelUp and 401(k) with company match
  • Convenient access to the MBTA via red, green & orange line (Downtown Crossing Station 2 blocks away)

How to ApplyWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re interested in joining our best-in-class team, send your resume and us why you should be our newest hire.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • RubyLanguages
    • AndroidLanguages
    • iOSLanguages
    • Factory GirlLibraries
    • RspecLibraries
    • httpartyLibraries
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.
1 Federal Street, Boston, MA 02110

Insider's spotlight

What’s the vibe like in the office?

It's fun coming to work because there's a constant buzz in the office. Everyone's excited to be here, working on big things, but also having fun collaborating and just being around each other. The marketing team is really tight knit- even though we're busy heading up our own projects, we make sure to take time to catch up on what we're up to.

Dyan

Growth Marketing Manager

What does your typical day look like?

The four most exciting things about my job and day to day are (1) the industry we sell into (restauranteurs are fun and down to earth), (2) the people I work with and the transparency of the leadership team (3) our office dog Tuukka and finally (4) that I am empowered to be creative, challenged and collaborative in all aspects of the day to day.

Kathleen

Inside Sales Manager

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Fitness Subsidy
Flex Work Hours
Generous PTO
Happy Hours
Health Benefits
Generous Parental Leave
Parking
Stocked Kitchen
Unlimited PTO
Vision
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