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Marketing Strategist

| Greater Boston Area
Come join the LevelUp team at our HQ in Boston to help build the next-generation mobile payment network, connecting restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards.
We take pride in our inclusive and collaborative team atmosphere that encourages constant learning and growth, and empowers our employees to use their unique strengths and perspectives to make the biggest impact possible. And if we can have some fun, eat tons of food and win the Boston Business Journal’s #1 Best Place to Work Award (which we did!) along the way, even better. If you’re looking for a diverse, creative, hard-working team to solve exciting new problems with - look no further!
Job Summary
We are looking for a digital marketer to join our Agency Strategy team and assist our restaurant clients in making smart, data-driven decisions that drive digital acquisition and guest engagement. LevelUp now partners with more than 200 restaurant brands on the design and development of their mobile apps, loyalty programs and digital ordering experiences – and each client comes to the table with its own unique KPIs and brand/business goals. Our Marketing Strategists 1) help translate those KPIs and goals into actionable marketing plans, and 2) support clients with campaign execution via the LevelUp platform. If you love diving into data and being hands-on with both the creation and execution of marketing programs, this job is for you.

Responsibilities

  • Work with LevelUp’s Data Services and Account Management teams to engage with clients on marketing programs that drive measurable business results
  • Flawlessly execute client campaigns leveraging LevelUp’s segmentation and campaign engine
  • Analyze guest behavior, campaign performance and loyalty program ROI in order to generate actionable insights for clients
  • Educate clients on CRM and marketing best practices in order to drive ongoing platform utilization
  • Liaise with various internal teams to understand the product roadmap and the impact of upcoming enhancements on client needs and workflows

Your background

  • 2-4 years digital marketing experience
  • Detail-oriented, with a knack for problem solving
  • Strong communicator and cross-functional team player
  • Outstanding ability to analyze data and churn out actionable insights
  • Passion for helping brands better understand and influence customer behavior
  • Experience with CRM, marketing automation platforms, and BI tools
  • Bachelor’s degree in marketing, business, mathematics, economics, or other analytical disciplines

Bonus Points!

  • Experience in the fast-casual restaurant industry and/or in a client-facing digital agency role
  • Deep knowledge of customer engagement programs across various industries – restaurant, retail, travel, etc.
  • Familiarity with SQL

Benefits & Perks

  • Free catered lunches from the businesses in the LevelUp ecosystem plus LevelUp credit to spend wherever we are accepted
  • A never ending amount of coffee beans to make whatever suits your fancy and a snack closet that’s constantly stocked with a variety of snacks ranging from super healthy protein bars to a delicious bag of greasy chips.
  • Incredible benefits package 100% paid for by the company including Medical, Dental, Vision, Medical Deductible Reimbursements, Disability & Life Insurance, Optional Life Insurance and Pet Insurance
  • 401(k) with company match and a wide variety of investment options
  • Monthly Tax-Free Cell Phone allowance
  • Flexible Unlimited Vacation Policy
  • Generous and Fair Parental Leave
  • Casual office environment where jeans and flip flops are acceptable. #NoSuits
  • Convenient access to the MBTA via red, green, orange line & Commuter Rail (Downtown Crossing Station, Park Street & South Station are a few blocks away)

About Us LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp's partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA. LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase and powers the mobile experiences for top brands like Chase Pay, Pret A Manger, Potbelly, Tropical Smoothie Cafe, Equinox, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea & sweetgreen. LevelUp is used by over 12MM customers paying at over 100,000 locations nationwide. LevelUp is an equal opportunity employer that values diversity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • RubyLanguages
    • AndroidLanguages
    • iOSLanguages
    • Factory GirlLibraries
    • RspecLibraries
    • httpartyLibraries
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.
1 Federal Street, Boston, MA 02110

An Insider's view of LevelUp

What’s the vibe like in the office?

It's fun coming to work because there's a constant buzz in the office. Everyone's excited to be here, working on big things, but also having fun collaborating and just being around each other. The marketing team is really tight knit- even though we're busy heading up our own projects, we make sure to take time to catch up on what we're up to.

Dyan

Growth Marketing Manager

How has your career grown since starting at the company?

The sales career path I set out to conquer led me down a very different path than I expected. I recognized an opportunity to contribute to the success of the company in a different way– by supporting our hiring efforts and growing our HR department. I had little to no experience, but I proved very quickly that I was hungry to learn.

Ashleigh

HR Princess

How do your team's ideas influence the company's direction?

Our inside sales team lives on the company's front lines, playing an integral part in our growth strategy. Our sales team has direct access to our CSO, CEO and the entire marketing team. Their feedback, ideas, and suggestions -- even down to who they choose to call day in and day out ultimately define who our next client becomes.

Kathleen

Inside Sales Manager

What are LevelUp Perks + Benefits

LevelUp Benefits Overview

LevelUp provides full health benefits, in addition to deductible reimbursement. We match your 401(K) contributions to 25% (up to $1,000). There are many chances to get to know your colleagues: happy hours, outings, or during the monthly company-wide meetings.

Each employee gets a monthly allotment of credit to use on the LevelUp App. We provide lunch a few days out of the week, but encourage our employee's to step away from their desk and choose one of the restaurants nearby that use LevelUp! We have a stocked kitchen with healthy (and non-healthy) snacks, and a beer fridge. LevelUp also helps you get to work with a monthly CharlieCard.

We encourage you to be your true self, because we believe that is what makes LevelUp so unique.

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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