Marketing Strategist
Come join the LevelUp team at our HQ in Boston to help build the next-generation mobile payment network, connecting restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards.
We take pride in our inclusive and collaborative team atmosphere that encourages constant learning and growth, and empowers our employees to use their unique strengths and perspectives to make the biggest impact possible. And if we can have some fun, eat tons of food and win the Boston Business Journal’s #1 Best Place to Work Award (which we did!) along the way, even better. If you’re looking for a diverse, creative, hard-working team to solve exciting new problems with - look no further!
Job Summary
We are looking for a digital marketer to join our Agency Strategy team and assist our restaurant clients in making smart, data-driven decisions that drive digital acquisition and guest engagement. LevelUp now partners with more than 200 restaurant brands on the design and development of their mobile apps, loyalty programs and digital ordering experiences – and each client comes to the table with its own unique KPIs and brand/business goals. Our Marketing Strategists 1) help translate those KPIs and goals into actionable marketing plans, and 2) support clients with campaign execution via the LevelUp platform. If you love diving into data and being hands-on with both the creation and execution of marketing programs, this job is for you.
Responsibilities
- Work with LevelUp’s Data Services and Account Management teams to engage with clients on marketing programs that drive measurable business results
- Flawlessly execute client campaigns leveraging LevelUp’s segmentation and campaign engine
- Analyze guest behavior, campaign performance and loyalty program ROI in order to generate actionable insights for clients
- Educate clients on CRM and marketing best practices in order to drive ongoing platform utilization
- Liaise with various internal teams to understand the product roadmap and the impact of upcoming enhancements on client needs and workflows
Your background
- 2-4 years digital marketing experience
- Detail-oriented, with a knack for problem solving
- Strong communicator and cross-functional team player
- Outstanding ability to analyze data and churn out actionable insights
- Passion for helping brands better understand and influence customer behavior
- Experience with CRM, marketing automation platforms, and BI tools
- Bachelor’s degree in marketing, business, mathematics, economics, or other analytical disciplines
Bonus Points!
- Experience in the fast-casual restaurant industry and/or in a client-facing digital agency role
- Deep knowledge of customer engagement programs across various industries – restaurant, retail, travel, etc.
- Familiarity with SQL
Benefits & Perks
- Free catered lunches from the businesses in the LevelUp ecosystem plus LevelUp credit to spend wherever we are accepted
- A never ending amount of coffee beans to make whatever suits your fancy and a snack closet that’s constantly stocked with a variety of snacks ranging from super healthy protein bars to a delicious bag of greasy chips.
- Incredible benefits package 100% paid for by the company including Medical, Dental, Vision, Medical Deductible Reimbursements, Disability & Life Insurance, Optional Life Insurance and Pet Insurance
- 401(k) with company match and a wide variety of investment options
- Monthly Tax-Free Cell Phone allowance
- Flexible Unlimited Vacation Policy
- Generous and Fair Parental Leave
- Casual office environment where jeans and flip flops are acceptable. #NoSuits
- Convenient access to the MBTA via red, green, orange line & Commuter Rail (Downtown Crossing Station, Park Street & South Station are a few blocks away)
About Us LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp's partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA. LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase and powers the mobile experiences for top brands like Chase Pay, Pret A Manger, Potbelly, Tropical Smoothie Cafe, Equinox, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea & sweetgreen. LevelUp is used by over 12MM customers paying at over 100,000 locations nationwide. LevelUp is an equal opportunity employer that values diversity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability.