Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

The Marketing Associate will be responsible for marketing related activities to improve brand awareness, organize our email campaigns, contribute to our blog, as well as sales generating activities such as account-based marketing, lead generation, and trade show coordination/logistics. Specific job activities include, but are not limited to:

AS THE MARKETING ASSOCIATE YOU WILL: 

• Design email campaigns in HubSpot, including the template designs, calls-to-action with marketing automation, and content used for lead generation and traffic generation programs.
• Assist with creating and executing email campaigns to drive key metrics utilizing google analytics and salesforce reporting tools.
• Help create various marketing campaigns that target sales opportunities.
• Proofread marketing materials: Website, one-pagers, sales collateral, blog articles, and other pieces of content.
• Be an all-star copywriter -- contributing copy to the Dispatch blog and display ads.
• Assist with account-based marketing campaigns and help build campaign materials.
• Be the main contact for conference-related logistics: shipping, team, and booth logistics.
• Contribute to the marketing performance reports for tracking and analysis (Salesforce & Hubspot).
• Help track and build marketing dashboards in Salesforce.
• Work closely with Sales and Marketing to assist with various sales collateral.
• Provide new ideas for marketing angles and help drive marketing projects.
• Help track and build marketing dashboards in Salesforce.

WHAT WE’RE LOOKING FOR: 

• Someone who has an experimental mindset. 
• A marketer with incredible attention to detail.
• A strong writer.
• Someone with a deep understanding of Salesforce.
• Someone who can bring new and innovative marketing ideas to the table.
• Familiar with Hubspot. 
• Excited to thrive in a fast-paced start-up culture.
• Genuinely enjoys the constant challenge that marketing presents.

SKILLS WE SEEK:

• Bachelor's degree or equivalent experience.
• 1+ years of experience in SaaS or software marketing.
• Strong written and verbal skills.
• Natural ability to run fast while exercising sound judgment.
• Proficiency in HubSpot. 
• Deep understanding of Salesforce.
• Comfortable bringing new ideas to the table, launching, and testing those new ideas.

WITHIN ONE MONTH, YOU’LL:

• Complete onboarding and understand how each team collaborates with each other.
• Fully understand how the Dispatch platform helps customers.
• Take ownership of conference-related logistics and start organizing logistics for our next show.

WITHIN THREE MONTHS, YOU’LL:

• Fully own the conference logistics calendar.
• Contribute 2 blog articles to the Dispatch blog.
• Consider yourself a product expert in Dispatch’s solutions.
• Organize our email structure and start refining our process. 

WITHIN SIX MONTHS, YOU’LL:

• Continue to own your numbers - consistently achieve your goals on engagement metrics.
• Successfully manage an entire quarter of conference logistics.
• Attend a conference, see how it’s run, speak to potential customers, and successfully pitch Dispatch.

WITHIN TWELVE MONTHS, YOU’LL:

• Consistently exceed your marketing metrics.

BENEFITS & PERKS

• Unlimited Paid Time Off (PTO)
• Comprehensive Insurance Coverage
• Learning and Development Reimbursement
• DispatchFit Gym/Fitness Program Reimbursement
• Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks

Still with us?
We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

The Dispatch Story

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is an equal opportunity employer and values diversity at on all of our teams. Inclusiveness is second nature, not an initiative at Dispatch. We are building an engaged team where we celebrate multiple approaches and points of view. We believe diversity drives innovation and empowers everyone to feel valued and heard. We strive to create an environment where everyone, from any background, can bring their whole self to work and do their best.

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally. Come join our growing team!

To all recruitment agencies: Dispatch does not accept agency resumes. Please do not forward resumes to our jobs alias, Dispatch employees or any other organization location. Dispatch is not responsible for any fees related to unsolicited resumes.