Marketing Associate

| Greater Boston Area

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

The Marketing Associate will be responsible for marketing related activities to improve brand awareness, organize our email campaigns, contribute to our blog, as well as sales generating activities such as account-based marketing, lead generation, and trade show coordination/logistics. Specific job activities include, but are not limited to:

AS THE MARKETING ASSOCIATE YOU WILL: 

  • Design email campaigns in HubSpot, including the template designs, calls-to-action with marketing automation, and content used for lead generation and traffic generation programs.
  • Assist with creating and executing email campaigns to drive key metrics utilizing google analytics and salesforce reporting tools.
  • Help create various marketing campaigns that target sales opportunities.
  • Proofread marketing materials: Website, one-pagers, sales collateral, blog articles, and other pieces of content.
  • Be an all-star copywriter -- contributing copy to the Dispatch blog and display ads.
  • Assist with account-based marketing campaigns and help build campaign materials.
  • Be the main contact for conference-related logistics: shipping, team, and booth logistics.
  • Contribute to the marketing performance reports for tracking and analysis (Salesforce & Hubspot).
  • Help track and build marketing dashboards in Salesforce.
  • Work closely with Sales and Marketing to assist with various sales collateral.
  • Provide new ideas for marketing angles and help drive marketing projects.
  • Help track and build marketing dashboards in Salesforce.

WHAT WE’RE LOOKING FOR: 

  • Someone who has an experimental mindset. 
  • A marketer with incredible attention to detail.
  • A strong writer.
  • Someone with a deep understanding of Salesforce.
  • Someone who can bring new and innovative marketing ideas to the table.
  • Familiar with Hubspot. 
  • Excited to thrive in a fast-paced start-up culture.
  • Genuinely enjoys the constant challenge that marketing presents.

SKILLS WE SEEK:

  • Bachelor's degree or equivalent experience.
  • 1+ years of experience in SaaS or software marketing.
  • Strong written and verbal skills.
  • Natural ability to run fast while exercising sound judgment.
  • Proficiency in HubSpot. 
  • Deep understanding of Salesforce.
  • Comfortable bringing new ideas to the table, launching, and testing those new ideas.

WITHIN ONE MONTH, YOU’LL:

  • Complete onboarding and understand how each team collaborates with each other.
  • Fully understand how the Dispatch platform helps customers.
  • Take ownership of conference-related logistics and start organizing logistics for our next show.

WITHIN THREE MONTHS, YOU’LL:

  • Fully own the conference logistics calendar.
  • Contribute 2 blog articles to the Dispatch blog.
  • Consider yourself a product expert in Dispatch’s solutions.
  • Organize our email structure and start refining our process. 

WITHIN SIX MONTHS, YOU’LL:

  • Continue to own your numbers - consistently achieve your goals on engagement metrics.
  • Successfully manage an entire quarter of conference logistics.
  • Attend a conference, see how it’s run, speak to potential customers, and successfully pitch Dispatch.

WITHIN TWELVE MONTHS, YOU’LL:

  • Consistently exceed your marketing metrics.

BENEFITS & PERKS

  • Unlimited Paid Time Off (PTO)
  • Comprehensive Insurance Coverage
  • Learning and Development Reimbursement
  • DispatchFit Gym/Fitness Program Reimbursement
  • Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks

Still with us?
We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

The Dispatch Story

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is an equal opportunity employer and values diversity at on all of our teams. Inclusiveness is second nature, not an initiative at Dispatch. We are building an engaged team where we celebrate multiple approaches and points of view. We believe diversity drives innovation and empowers everyone to feel valued and heard. We strive to create an environment where everyone, from any background, can bring their whole self to work and do their best.

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally. Come join our growing team!

To all recruitment agencies: Dispatch does not accept agency resumes. Please do not forward resumes to our jobs alias, Dispatch employees or any other organization location. Dispatch is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Here are three reasons why Boston's North End is a perfect place to work: 1. Pizza 2. Cannolis 3. Italian Sandwiches You're welcome :)

An Insider's view of Dispatch

How would you describe the company’s work-life balance?

We work hard. There is no doubt about that. But the one thing that I truly value about Dispatch is that they recognize hard work and never bat an eye at anyone who needs to adjust things to make sure their work-life is in true balance. Here, it's not a matter of work-hard-play-hard, rather balancing hard work with proper rest. Dispatch values that.

Todd

Manager, Marketing & Digital Experiences

What are Dispatch Perks + Benefits

Dispatch Benefits Overview

-Unlimited Paid Time Off (PTO)
-Comprehensive Insurance Coverage
-Learning and Development Reimbursement
-DispatchFit Gym/Fitness Program Reimbursement
-Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks
-Catered lunches on Wednesdays

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dispatch employees can contribute up to $2500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted to greet all incoming new hires
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $2000 annualy for continuing education.
Paid industry certifications
We have annual budget of up to $2000 for paid industry certifications.
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