Junior Unified Communications Specialist
The Junior Unified Communications Specialist will be responsible for the support, maintenance, installation, upkeep of various communications and collaboration technologies managed by the IT Operations department at Toast. Technologies focused on include conferencing, meeting spaces, video and audio communications, text and chat messaging. As Toast grows and embraces a mix of office, remote, and hybrid ‘work-from-anywhere’ work styles, there is a need for well-designed and well-maintained audio, visual, and collaborative experiences and tools. The individual in this role will work on a small team and closely with several cross-functional teams to deliver world-class experiences to Toasters locally and globally.
- Maintain the hardware, software, and processes that support Toast’s Audio-visual communications and collaboration
- Facilitate the behind-the-scenes and technical aspects of departmental and company-wide all-hands meetings and webinars
- Administrate systems that support Toast’s business activities
- Stay up to date on technology trends and recommend new/improved solutions
- Test and evaluate new technology solutions for use at Toast
- Implement newly purchased/adopted communications technologies
- Keep up to date inventory of all audio visual equipment at all Toast offices
Do you have the right ingredients*? (Requirements)
Understanding of the following technologies:
- AudioVisual Hardware
- Cameras/Webcamera
- Various Microphones/Speakers
- Audio Mixers
- AudioVisual Knowledge
- Basic knowledge of sound, lighting, & video
- Technology Support/Customer Support
- Zoom
- Basic troubleshooting
- Knowledge of Apps/Integrations
- Slack
- Knowledge of Workflow Builder
- Knowledge of Apps/Integrations
- Dialpad
- Basic knowledge of VOIP/SIP
Our Spread* of Total Rewards
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
*Bread puns encouraged but not required
#LI-REMOTE
#LI-TD1
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.
