HubSpot Academy Globalization SpecialistLocation

Cambridge, Dublin

Mission

HubSpot Academy is on a mission to transform the way the world does business, offering a variety of educational and inspirational content — from blog posts to lessons and full certification courses. HubSpot Academy’s free content provides valuable training for people all over the world, and it generates new customers for the business and delights our existing ones.

Role

The globalization specialist will play a pivotal role in ensuring that all Academy content is world-class. To us, this means content that’s created with global audiences and ongoing localization in mind. You will act as the voice of our global users. You will lead the team in creating global-first content and teach team members how to consider global markets in their creation processes.

You will work to constantly improve source content creation processes and technologies to enable simultaneous launch of content in all languages at once. You will oversee the creation, maintenance, and publishing of Academy content in global languages by working closely with both the source content creation teams and the localization team. You’ll act as a bridge between both teams to help us work effectively in educating and inspiring our global audiences.

Responsibilities

• Analyze source content creation workflows and advise on process and technology improvements to ensure all content is created in a globally aware and localization-friendly way.
• Prioritize content by working with international stakeholders at HubSpot in marketing, services, support, and other areas, using their feedback to set goals, priorities, and timelines.
• Set and manage standards for creating content with a global mindset.
• Serve as the primary point of contact on the Academy team for all localization initiatives, working closely with the localization team and external vendors to continually improve the process from the Academy side.
• Manage all non-English content implementation to ensure successful launches.
• Determine when and where native in-language content might be required.
• Advocate for non-English and international Academy users to consistently deliver an incredible user experience.
• Measure and report on the ROI and impact of international and non-English content.

Qualifications

• 3+ years of demonstrated experience with multilingual content for global audiences
• Experience with optimizing source content creation and authoring processes
• High level of comfort with technical content, including website and software localization
• Experience working with distributed international teams across multiple time zones
• Ability to travel frequently to HubSpot international offices to meet with international stakeholders
• Inbound certified
• Familiarity with CRM and CMS software and ideally with inbound marketing and HubSpot software
• Strong ability to work collaboratively and incorporate input from international stakeholders

Hi. We’re HubSpot.

HubSpot is the world’s leading inbound marketing and sales platform. Over 44,000 customers in more than 90 countries use HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers.

A global company with offices in Cambridge, MA, Portsmouth, NH, Dublin, Ireland, Sydney, Australia, Singapore, Berlin, and Tokyo, HubSpot transforms how organizations market and sell. Through its unique approach to company culture, HubSpot has also redefined how people work and live. Our commitment to autonomy, flexibility, and transparency prompted the creation of our Culture Code, which has gone viral, amassing more than 3M views. Ensuring that our customers and employees are continually growing and learning has helped make HubSpot a Best Place to Work in the eyes of Glassdoor, Fortune, Entrepreneur, Inc. The Boston Globe, and the Boston Business Journal.

If you are looking for a place where you’ll tackle big problems alongside some of the most talented and dynamic people you’ve ever worked with, HubSpot might just be the place for you. Join us! #inboundjobs