Why join us?

Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.
 
At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it!  We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers. 

To deliver industry leading innovation, we are looking for our first ever Director, Sales Operations. Reporting to the Head of Brand, Marketing and Communications, this important new global leadership role and hire will play a critical part in leveling up our distributed salesforce. We are looking for a well-rounded sales expert who is equally passionate about people, products and performance, and who is excited at the prospect of creating an industry leading practice that delivers bottom line results. A self-starter who remains calm under pressure, uncertainty and change. Capable of rolling up your sleeves to support diverse team of experts across our business. Eager to expand your expertise and work on projects that span the globe.

As a member of the team, you will be responsible for:

• Partnering with global business leaders to co-create an industry leading vision for sales and leasing operations
• Managing and continuously improving a sales workbench (strategies, processes, products, tools) to enable high performance across a globally distributed salesforce
• Maintaining and sharing leading relevant perspectives, best practices and strategic advice
• Designing and enabling operational standards and assurance and reporting tools
• Identifying opportunities to enhance portfolio operations and business performance
• Identifying and enabling standardized performance metrics and measurement tools
• Designing and developing business team onboarding and training architecture and tools to drive adoption and ongoing utilization
• Managing and growing senior level stakeholder relationships inside and outside of the organization
• Providing leadership and oversight to colleagues and collaborators (ie, business product owner, technical product owner, business analyst, marketing manager)

To succeed in this role, you have:

• 8+ years of experience working in a fast-paced customer lifecycle focused sales environment
• A track record of lateral thinking and looking at challenges through multiple lenses
• Superior analytical and data-driven thinking skills with the ability to evaluate complex situations and synthesize relevant information
• Experience designing and applying innovative solutions and working with business stakeholders to challenge the status quo, deliver solutions that tackle business problems and accelerate business objectives
• Experience balancing global standards with local nuances, building the support and advocacy of distributed colleagues and delivering outcomes by engaging and influencing
• The ability to grasp complex technical concepts and understand digital product features and benefits
• Familiarity working in agile environments and discerning needs from wants
• Excellent communication and interpersonal skills to work with team members from across geographies, levels and parts of the business
• Strong ability to manage multiple priorities, work under pressure to meet deadlines
• Experience using Azure data services, Power BI and/or VTS an asset, but not required
• Real estate industry experience not required

Our story:

Oxford Properties Group connects people to exceptional places, and is the owner, developer and manager of some of the world’s best real estate assets. Established in 1960, it manages approximately C$60 billion of assets across the globe on behalf of its co-owners and investment partners. Oxford’s portfolio encompasses office, retail, industrial, hotels and multifamily residential and spans more than 100 million square feet in global gateway cities across four continents. A highly disciplined and thematic investor, Oxford invests in properties, portfolios, development sites, debt, securities and platform opportunities across the risk-reward spectrum. With its global headquarters in Toronto, Oxford operates out of over 15 regional offices including New York, London, Luxembourg, Singapore and Sydney. Its long-term approach to real estate investment aligns Oxford’s interests to its customers and the communities in which it operates. Oxford is owned by OMERS, the defined benefit pension plan for Ontario's municipal employees.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.