Marketing Communications Manager

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Marketing Communications Manager

In this exciting new role, you will lead our corporate messaging and voice, content development, and PR efforts. You will craft compelling narratives that bring our brand story to life and resonate with customers and employees. Collaborate across teams to drive integrated marketing campaigns and amplify customer voices. At the core, you live for brand storytelling that delivers exceptional customer experiences.

As our Marketing Communications Manager, you will:

• Keep our corporate narrative, brand voice, and messaging fresh and current
• Use big picture thinking to turn marketing and business goals into engaging stories and experiences
• Oversee content creation across channels and functions
• Contribute to our PR strategy and agency relationship
• Manage and mentor brand communications specialist
• Have an obsession with customers and a passion for building human-centric brands
• Use customer feedback and external data to ensure everything we do resonates with our audiences

We are looking for someone who:

• Loves building brands that resonate with people
• Has relevant B2B/B2C experience
• Is a pro at building relationships and confidently holds their own
• Inspires excellence by rolling up their sleeves
• Balances creativity with analysis
• Isn't afraid to bring BOLD ideas and push the envelope 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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