Boston, MA

At Circle, we're shaking up the global economy by making money simple. With us, you can send money like a text — instant, secure and free — whether your friend is across the table or across the ocean. How exactly are we doing this? Unlike existing systems that are closed and proprietary, we use open internet standards and protocols, including the blockchain (allowing us to offer this service for free). Our mission is to connect every person in the world by exchanging value across borders, between currencies and among friends.

As an IT Helpdesk Administrator, you'll maintain and improve our Macintosh systems, office networks, and end-user support for Circle's headquarters, located in Boston, and all remote office worldwide. We’re looking for an energetic people-person to be able to interface enthusiastically with all levels of users within Circle.

What you'll work on

• Onboard new employees
• Deploy hardware refreshes to existing employees
• Install, configure and support hardware and software on OS X devices
• Troubleshoot issues with OS X, Macintosh hardware, networking, security issues and other needs that arise
• Mature and automate the provisioning process for Apple devices
• Manage and audit software site licenses, as well as security and compliance policies
• Provide training to employees, both formal and ad hoc, on software usage and good security practices

What you'll bring to Circle

• 2+ years experience with deployment, configuration projects working with OS X systems and related peripherals
• 2+ years of Google Apps administration
• Working knowledge of TCP/IP stack and networking protocols such as DNS, DHCP, SMTP, NTP, etc
• Understanding of management issues for OS X systems using hard drive encryption (FileVault)
• Previous Jamf Pro (Casper Suite) experience

Nice to have

• Apple Certified Technical Coordinator certification
• Jamf certification (Certified Casper Technician, Jamf Certified Admin, or better)
• Configuration management and automation experience using shell scripts or Python
• Troubleshooting and configuring A/V systems

Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville and we're backed by $140 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat) and Accel Partners. Check us out at circle.com and download Circle Pay for iOS and Android today.