Software Engineering Intern / Co-op (Frontend, Backend, or Full Stack)

| Greater Boston Area
Come build the future of conversations & commerce

At Drift, we create conversations that make our customers successful. We want engineers who are ready to tackle some of the most meaningful problems in the industry—from building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy. We want you to join us as we change the global buying experience. 

Our interns/co-ops are full-time engineers. They have full deploy access and push code into production from day one. Everyone gets to work on tough technical challenges, like building an automation routing audit log, building 2-way data integrations, or making easy-to-understand error messages for our Sales and calendaring tools!

You will:

  • Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen!
  • Become fluent in a wide range of systems, processes and technologies. Your team will own problems from end-to-end.
  • Create new relationships across the organization in sales, customer success, marketing
  • Uphold our Drift Leadership Principles and be the teammate you want to work with.

You may be fit for this role if you:

  • Enjoy working on the frontend, backend, or anywhere it takes to solve problems and delight customers
  • Have some programming experience (either in class, in your personal time, or at a job). We work mostly in JavaScript/React and Java. However, languages can be learned: we care much more about your general engineering skill than knowledge of a particular language or framework
  • Take pride in creating results quickly by breaking projects down. We execute on small pieces to generate visible results
  • Enjoy working with a diverse group of people with different expertise
  • Can put yourself in the shoes of our customers to unite design & code and craft fantastic experiences
  • Uphold quality standards in engineering, security, and design

You might work on:

  • Creating Infrastructure that processes billions of messages a minute to extract buyer intent and priority for conversations
  • Developing complex machine learning models to help website visitors get connected with the right person as fast as possible
  • Building tools to trace and visualize any message ever sent so customers can zero in on giving the best buying experience
  • Turn our customer success team and salespeople into data superheroes with data ops automation and slack commands

Who you'll work with:

Whether you're an intern or a principal, you will get to work on hard problems together. We want you to bring out your unique experience and specialities!

  • Tommy Hu, Tech Lead, joined June 2017. Tommy leads the Drift Assistant team, and has done a ton of work in the Drift widget and sales tools extension.
  • Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure.
  • Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & her team own our bot features and built the interaction flow we use today. 
What's it like to work at Drift?

We help companies build better pipeline faster by connecting them now with the people who want to buy now. Drift is changing the way businesses buy from businesses by building software tools that make conversational commerce accessible to anyone. We want the world to revolve around the customer, and we lead by example. 

Drift hires people who want to make a difference in the lives of others. In product, we have engineers, PMs, and designers with broad sets of skills (from a variety of backgrounds) who are ready to tackle some of the most meaningful problems in the industry—from building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy—through this work, we're changing the global buying experience.

We look at Drift as a constantly-adapting learning experience; for all of us, we believe we're at the forefront of an enormous opportunity. We support one other in our curiosity and creation—which we pursue through small, frequent releases to see what works for our customers. We are enormously reflective as a team and knowledge-sharing across disciplines powers our day-to-day work.

Product teams at Drift are small by design. We want you to feel like you're part of a successful garage band. These teams are supported by centralized groups that build tooling and train on topics like UX, security, compliance, and leadership so we can get better as we grow larger. 

We want to work in a company of positive, hardworking people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to succeed in their work, and to help other Drifters improve over the long term (by helping them get better at what they do).

We celebrate wins as a company. Whether it's sales bonuses, trips for team MVPs, or the most "high-fives", we celebrate one another as much as possible. We also have a culture of transparency that we carry on with extraordinary alignment, executive reports, and automated stats for everyone.

In both our products and our people, we aim to share the pains and successes of our customers. We are building a company that is abnormally successful. To do that, we need to both embrace tradition, and seek success that goes far beyond "the way we've always done things".

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Location

Right in the heart of Back Bay 🙏
222 Berkely, Boston, MA 02116

An Insider's view of Drift

What are some social events your company does?

We've been to Nashville, Austin, and Killington for our yearly company retreat! Where to next?!

Drift

Team

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Kari

Director of Learning and Development

What is your vision for the company?

Today, all of our lives run in real-time. As a result, our expectations for how we communicate with businesses have changed: we expect answers in real-time too. Customers have all of the power today, and that’s why we put a premium on how we’re treated. Businesses need to adapt to this shift in order to thrive today, and that’s what we focus on.

David

CEO, Co-Founder

What’s the vibe like in the office?

High-energy! From sales, to marketing, to customer success and beyond everyone rallies around one common goal which is putting the customer first. End of month is always exciting for this reason.

Amanda

Customer Success Manager

What are Drift Perks + Benefits

Retirement & Stock Options Benefits
401(K)
401(K) Matching
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