Implementation Specialist

| Cambridge

Hi. We’re HubSpot.

HubSpot is the world’s leading inbound marketing and sales platform. Over 19,000 customers in more than 90 countries use HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers.

A global company with offices in Cambridge, MA, Portsmouth, NH, Dublin, Ireland, Sydney, Australia, Singapore, and Tokyo, HubSpot transforms how organizations market and sell. Through its unique approach to company culture, HubSpot has also redefined how people work and live. Our commitment to autonomy, flexibility, and transparency prompted the creation of our Culture Code, which has gone viral, amassing more than 2M views. Ensuring that our customers and employees are continually growing and learning has helped make HubSpot a Best Place to Work in the eyes of Glassdoor, Fortune, Entrepreneur, Inc. The Boston Globe, and the Boston Business Journal. 

If you are looking for a place where you’ll tackle big problems alongside some of the most talented and dynamic people you’ve ever worked with, HubSpot might just be the place for you. Join us! #inboundjobs

HubSpot is looking for Implementation Specialists who are interested in solving problems, implementing solutions and helping companies use software to achieve their goals.

Implementation Specialists are responsible for guiding customers through initial planning, software setup and tool training.

Our customers vary in size and industry, so we are looking for team members who have the communication skills and flexibility to help with a variety of projects including:

  • Launching campaigns with customers

  • Driving product adoption across the customer base

  • Improving and scaling the HubSpot software setup process

  • Ensuring all customers complete the required technical setup as quickly as possible

HubSpot judges candidates on potential, not a list of skills. That being said, we're paying special attention if you have experience:

  • Managing simultaneous software implementations for multiple clients

  • Delivering product training sessions via phone and web conference software

  • Building marketing campaigns

  • Researching, troubleshooting and solving complex software issues

Be a part of our dynamic Services team and use your creativity to help customers do big things!

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