Talent Acquisition Operations Analyst
Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.
About the Position
As our Talent Acquisition Operations Specialist, you will report to the global head of Talent Acquisition and support the daily operations associated with running the global recruiting organization. The scope of the role includes TA reporting and analytics, vendor management, process improvement and coordination. You will work closely with our ATS system (Greenhouse) to ensure effective hiring practices while defining and implementing best in class processes that drive us toward becoming a world class Talent Acquisition function.
Primary Responsibilities
- Define and establish a common global TA process which optimizes quality, customer-centricity, efficiency, compliance and cost
- Implement customer-centric processes where stakeholders “never wonder” about status, next steps, or what is expected of them
- Oversee the operational rhythm of the TA operation (multi-year modernization roadmap, team meetings, training, adoption & reinforcement of advancements, annual calendar, etc.)
- Manage TA’s relationships with all internal partners to align their needs with TA’s priorities through various processes and sharing relevant reporting
- Oversee the continuous improvement project list of TA Team.
- Update and build process and training materials for TA, as well as company-wide recruiting resources
- Evaluate new solutions and vendor partners who can help our continuous improvement efforts
- Manager all invoices, vendor relationships, and budget planning
Requirements
- 3 years of Talent Acquisition experience or equivalent experience
- 2 years Talent Acquisition Operations experience
- BA or BS degree preferred
- Extensive ATS reporting experience (Greenhouse Preferred)
- Passion for problem solving
- Ability to work collaboratively at all levels of an organization internally and externally
- Interest in driving diversity and inclusion efforts
- Strong organizational skills;
- Excellent communication and presentation skills
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.