ABOUT HOPPER

At Hopper, we’re on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.

Recognized as the fastest-growing travel app by Forbes and one of the world’s most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 40 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019, the Google Play Award for Standout Startup of 2016 and Apple’s App Store Best of 2015. 

Take off with us!

THE ROLE

We are looking for a highly organized People Operations Generalist, who has great attention for details, to join our fast paced People Ops Team. You’ll be upholding a strategic human resource function in our Boston office by supporting, implementing solutions, and championing our culture and values for our US employees and managers.

IN THIS ROLE, YOU WILL:

• Liaise regularly with managers, employees, and People Operations to develop strong and productive working relationships
• Become known as the “go to” person for all areas of HR (Benefits, Retirement, Policies, etc.)
• Enhance employee experience by evaluating and responding to weekly company feedback
• Drive all areas of benefit administration; open enrollment, COBRA, Disability, etc. 
• Enforce and educate employees on Hopper Policies; FMLA, Parental Leave, etc.
• Maintain the compliance of state and federal laws in conjunction with Legal & Compliance Team. 
• Support all immigration-related employee cases
• Implement solutions that support and drive forward HR initiatives
• Participate in special HR projects, reports, and events as required

AN IDEAL CANDIDATE HAS

• 3+ years experience working in human resources and benefits administration 
• Solid knowledge of Massachusetts and USA labor laws
• Sensational communication skills with the ability to communicate effectively, build rapport and be approachable at all levels within the organization.
• Exercises discretion and sound judgement with the ability to reliably and professionally handle sensitive information
• Phenomenal organizational and time-management skills.
• The ability to flourish with minimal guidance, be proactive, and handle uncertainty, ambiguity, and quickly evolving goals while maintaining a high bar of excellence
• Loves working in a super collaborative, high-tech, fast-paced environment.
• Is passionate and curious about the travel industry and of course Hopper!

BONUS POINTS: 

• Familiar with BambooHR (HRIS)
• Experience with eNPS/Employment Engagement
• SHRM Certified

BENEFITS

• Well-funded and proven startup with large ambitions, competitive salary and stock options

• Dynamic and entrepreneurial team where pushing limits is everyday business

• 100% employer paid medical, dental, vision, disability and life insurance plans

• Access to a 401k (Boston) or Retirement Savings Plan (Montreal)

• Easy commute with a paid-for public transportation or parking pass

• IATA Travel Agent Card for discounts in the travel industry

• Fully stocked kitchen with: coffee/tea, beer, bagels and snacks (both healthy and not-healthy)

• Team lunches, offsite activities and much more!