Payroll Product Compliance Manager

| Greater Boston Area

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

Toast, Inc. is hiring a Payroll Product Compliance Manager to manage the day-to-day compliance needs of Toast's subsidiary StratEx, a leading provider of HR and payroll software solutions serving the restaurant industry. 

What you will do:

  • Continue to develop, hone, and maintain a robust compliance program ensuring that the full suite of StratEx payroll, HR, and benefits software products and services comply with all applicable state and federal laws and industry best practices.
  • Provide practical day-to-day compliance and best practice advice to business units on a wide range of matters related to payroll software and services, employment and wage laws, and payments technology.
  • Assist StratEx employees with responding to restaurant clients regarding product-related compliance questions, and work with Toast counsel to address escalated issues and complaints. 
  • Support all new and existing product releases and enhancements to ensure compliance with applicable laws and regulations, and simultaneously help Toast and StratEx maintain a competitive advantage.
  • Assist with strategic initiatives from a compliance and risk perspective, including opportunities to integrate StratEx and Toast products and services.
  • Review and operationalize advice and work product from in-house and outside counsel pertaining to a wide range of applicable areas including wage and employment laws, payments products, state licensing laws, and financial services.
  • Monitor evolving laws that may impact payroll management for StratEx clients, including related payments industry laws, and assist with developing, testing, and implementing a related compliance plan.
  • Analyze operational workflows and processes to identify any potential risks or opportunities to automate the compliance program, and create and implement solutions.
  • Design and deliver enterprise-wide targeted training to enable employees to perform their applicable responsibilities, develop products, and provide customer support, all in compliance with relevant laws.
  • Independently and proactively execute critical tasks necessary to maintaining compliant products and services.

Do you have the right ingredients?

  • Familiarity with laws applicable to payroll products, including state and federal wage/employment laws and regulations and laws relevant to payments industry and technology.
  • At least 3 years experience supporting compliance in human resources, benefits or payroll, or related fields. 
  • Experience supporting or working with payroll or other financial technology.
  • Advanced ability in analyzing risk and designing efficient controls to minimize risk.
  • High ethical standards and a team-focused, positive attitude.
  • Effectively collaborates with a wide range of people in a diverse and accepting environment. Embodies our "no ego" philosophy while working opposite a new hire, seasoned coworker, or junior colleagues.
  • J.D. acceptable, but not required


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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