LMS Administrator
As a LMS administrator in the Technical Training team you will be responsible for growing our online learning presence and increasing the polish and accessibility of our Litmos LMS system. This is the first role of this kind at Markforged and will support the LMS usage and implementation of teams across the business including Customer, partner, and internal users.
If you are enthusiastic about online learning and 3D printing this is the perfect opportunity to own projects and expand your skill set.
- Own day to day administration of the Litmos LMS system including but not limited to access requests, course uploads, testing support etc.
- Develop the interface between Litmos and Salesforce to create enhanced reporting and accountability
- Development of dashboards and regular reports delivered to internal and external stakeholders
- Define and update the organizational system of Litmos and educate stakeholders on its use
- Adhere to/implement best practices with regard to content management and governance, data maintenance/integrity, user account provisioning, roles/permissions, hierarchies etc
- Deliver high-quality service to both internal and external customers
Important Note:
Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!
What you have:
- Minimum of 2 years’ experience as an LMS administrator.
- Proficiency in LMS administration including the understanding of directory, file structures, and systems.
- Litmos experience preferred
- Ability to identify and resolve basic technical issues.
- High degree of initiative with the ability to work both independently and as a part of a team.
- Ability to share ideas, promote innovation, and contribute to a collaborative effort across various teams and departments.
- Customer service skill-set and a responsive demeanor.
- Salesforce integration experience
Why Markforged?
Help us reinvent manufacturing.
We are reinventing manufacturing so that engineers can build anything they imagine.
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
Perks & Benefits
We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.